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July 2024 by Wendy Leatherman
The pharmacy can't get anything right and can't communicate. I've had trouble with them for four months concerning copay and insurance. They let me stand there for 10 minutes while they waited on other folk and I had to interrupt their work to find out if they are filling the prescription or if they even had it in stock. They are often out of stock.
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June 2024 by Joop Offerman
I had a very pleasant experience with this pharmacy today. I was able to pick up a prescription within 20 minutes after it it had been called in. The pharmacist (IMG) was pleasant and helpful. The phone was picked up immediately and there was no waiting in the store.
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January 2024 by Tamika Henderson
Great staff from entry to exit.
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September 2023 by E J
I don't know what this place was like a year ago but this has been an amazing rite aid for the past 6 months since I've been coming here. The store clerks, pharmacists, and pharmacist techs do a phenomenal job. I live right behind a rite aid but drive 15 minutes to get my prescriptions filled here.I really wish I had the workers' names but I'm not exaggerating when I say it's everyone.
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July 2023 by Glenn Waters
Very clean
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July 2023 by Le Foreiign
Always Fast Service
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July 2023 by exoticNbadd
They never answer the phone. Terrible, terrible, terrible!
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July 2023 by LAURIE MIXTER
Clean store, very caring people!
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July 2023 by Lisa B
Pharmacy has great customer service!
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May 2023 by Scotty C.
Rite Aid is just such a vile company, no matter how hard the customers and the poor employees try to make anything work. The fault lies, not in this store's employees, but in the upper management of this bad company. No one ever answers the phone or returns your messages because the suits won't hire enough employees to provide basic service. And when you use the bad co. website, it doen't work. For example, I carefully selected this location for an appt. ... and it took a half-hour just to schedule a COVID vaccination on that bad website ... and then R.A.'s bad website scheduled me for an appointment at a different location, against my wishes. When I tried to call and see whether the store had gone out of business, like the nearby CVS store, like you will, I had to listen this terrible, distorted, unpleasant computer-generated voice that said no one would speak to me no matter what I tried to do. Alterative: Although I don't buy groceries at Giant Eagle, I have found its customer service at its pharmacies to be a thousand per cent better than Rite Aid. You should dump the entire Rite Aid evil corporation and do as I did.
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April 2023 by Joyce Reis
The quality of experience in the store is very dependent upon who is in pharmacy if you are there for your medications.The store itself is staffed with hard working, pleasant people who go out of their way to try to problem solve any issue that may occur. Store would pass anyone's white glove test.Even in the cold wet weather, floor is clean and dry. And if you've ever slipped or fallen on a wet floor, you really notice that attention to detail.Coolers carry a good cross selection of items, mostly beverages.It is a moderate size store with standard and unique products. Staff are pleasant, friendly and professional
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January 2023 by Gulan Fu
Don't bother calling the pharmacy, they're understaffed. They might not be staffed at all at the pharmacy department, there is no way to know for a customer.
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December 2022 by Debra Baugh
Rite Aide has been my preferred store for years.They usually have everything I need. I also got my Covid-19 Booster Shots at Rite Aid.
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September 2022 by Aksel Casson
Had a drive thru appointment for this morning and of course the drive thru was closed. At this point, it wasn’t even a surprise. Despite the hard work and excellent service provided by the staff - they are all excellent - issues with understaffing plague this location. Support your workers!
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September 2022 by Courtney S.
It seems like this pharmacy always has 800 prescriptions to fill and two people working. They lose written prescriptions, guarantee a 45 minute wait to get anything filled, and seem overworked to the point of being rude. I don't know if this location just services too big of a region or if the staff needs more help or what. But if you can avoid filling your script here, I highly recommend going anywhere else.
