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June 2024 by Louis Piazza
NOT Handicapped accessible!!
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June 2024 by Rita Molino
I recently visited the Wilkes-Barre Staples store and purchased cartridges for my printer. The sales associate was very helpful, and I sincerely appreciated her assistance.
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May 2024 by William Yi
Garbage customer service. Just needed to drop off a bag for ups. No one even talked to me for 10 min as one person typed on computer and other adjusted displays.
No wonder they re going under .
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April 2024 by Thomas Jenkins
Could not place an order online as Staples would not accept a legal address.
Address that is on my license is 84 1/2 Plymouth Street Rear, Edwardsville, PA 18704.
I went to the store and was able to use it there and have the item delivered to the store.
I was supposed to receive an email stating when it arrived at the store. I never got an email about delivery. At 7 pm the day of the delivery I check the Fedex tracking number and found that it had been delivered to the store around 10 AM. Once I got to the store I had to wait 20 minutes for a clerk. She had to look for the shipment has it had not been checked in by anyone. Also using the same address even in the store Staples would not accept an online order for my wife. So I'm not sure I will be doing any more business with Staples.
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April 2024 by Vickie Bellevue
Spent a great number of hours with the Customerservice rep before making a final decision. He was extremely helpful and knowledgeable of all products.
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March 2024 by Lilbituvmagic
Currently running late for work .. I just wanted to say how nice kind and helpful Jonathan was assisting me with my ups drop off I was frustrated and him helping made my experience better thank you !
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January 2024 by Vipurrr
Love the store!
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November 2023 by Jackson Barne
Very helpful with everything! Had a long wait time or something, but the kid at the counter helped me out at the self serve so I could still print my documents. Great customer service!
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September 2023 by The monster Whisperer
I geek out in this store all the time and I wonder if any people heard me yell “IS THAT DOUBLE SIDED TAPE?”
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August 2023 by Christine G
Great store for back to school, college, or any work or household. It's a shame that this store lets children run wild.
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July 2023 by Christopher P.
This place and/or company is a completel nightmare. Everything is over priced. I tried to print a document from work. Well since I saved it an Mac Usb they couldn't do it since they run on Dells. I emailed the files, they could do it then either because they use google docs and needed approval. Here is my approval section wake up it's 2023. Next thing you know they will tell me they can't open the file with Windows 95. Nothing at all good about this place and they should be out of business already. The offer services like it's the 1980's and nothing ever works.
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July 2023 by Lorraine Miller
Milo did a great job assisting us! That girl knows her stuff! !And very polite
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July 2023 by Moshe Chaim Raices
I had a great experience at this Staples store! The staff demonstrated exceptional patience and understanding when I encountered card issues at the checkout. They remained calm and supportive as I dealt with my bank to resolve the situation. Their willingness to wait and assist during the process was truly commendable. Once the payment was sorted out, the staff efficiently completed the transaction. I'm grateful for their understanding and outstanding customer service.This Staples store is highly recommended for their patience and helpfulness in challenging situations!
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April 2023 by amylynn okane
Claudia checked me out, she was very helpful and taught me how to use coupons on the app.All the staff is very nice here tho, I've never had a bad experience.
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February 2023 by John
Was there today to pick up a laser printer and the guy who assisted me was awesome. Helped me find the right printer for my needs and loaded it into my car for me.
