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September 2023 by Basil K.
Excellent service and prices. Super quick and easy without hassle. Second time I used them for tires
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July 2023 by Brian Wasman
Fantastic ! They realy take good care of you. State inspections, alignments & mechanical work.$Reasonable prices$I take all four of my vehicles there. ? very satisfied!
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June 2023 by Alanna B
Highly recommend! Came to get one new tire they had affordable pricing & was in & out in less than 20 minutes!! Very friendly & efficient!
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June 2023 by June D
Dont go there. They have an attitude when you go back because they messed up. They dont balance tires well, weights flew off, car shakes. Never again. Hooligans work there.
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May 2023 by Dann M.
Previously paid for used tires and an alignment . After a few months my tires started wearing out on the inside. I thought the tires were cheap, so I bought new tires on line and brought it to them to install and to align. They said my alignment was perfect , no adjustments needed. How is that possible? I told them my previous tires we're wearing on the inside. Guess what they said.They said they only check for toe, NOT camber! What?!!! No wonder my tires wore out last time.Don't use them for an alignment!! You'll get a half ass job.
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January 2023 by Joseph Blaine
Dishonest, quick tempers, didn't return phone calls trying to get my money back. Took months to resolve the issue. Had to show up in person 4 times before I got a refund for tires I never picked up. Said they had them in stock then tried to charge a return shipping fee. Admitted the lied about having them but said they do it to everyone to sell them. Told me Noone wants to wait so they just say that to customers to help sell the job.Definitely one of the more stressful dealings I've had with a buisness in a long time. Very unprofessional.
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January 2023 by Kenny W.
Online hours are wrong. If you plan to get tires or an alignment make sure you get there at least an hour before their website says they close. I arrived 35 minutes before closing time and they turned me away.
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October 2022 by Ritta Brocks
My advice to everyone not to go to Smith's tire on River Street they crooks .they will damage your car to get more money out of you ! I didn't have no issue with my car until they worked on it .then one person say is one issue the next person say is another .one worker told me the issue came from them. the owner Dave lying to get more money out of customers.waist of time and money to have more issue with your car they don't know what they're doing! They will damage your car to get more money out of you.If you need any type of work consider taking your car somewhere else. I will never recommend smith service center on River St Wilkes-Barre p.a ***** don't take your car there Dave a crook !
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July 2022 by Karen Nice (mom2nmk)
I have used Smith's Tire for as long as I can remember. I received exceptional service today from the tire location and the service center. Their prices are reasonable.
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July 2022 by Robert Wilson
Quick, friendly, reasonably priced, and on point. Flat tire on the way to NY, thank God they were open
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June 2022 by Ted Bush
Every time I go there I’m very satisfied with the people who serve me and are very friendly and couldn’t ask for better prices and service
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May 2022 by Michele M.
I had to get a tire because I had a blowout on the way to work. I went to the place right next to Antonios. I never checked because I didn't think. When I went to wash my car I noticed my new tires that I bought 4months before were gone and I have two bald tires on my car and none of the tires are the same kind. They gave me three numbers to call . Noone is of any help because my receipt is old. I will be calling the better business bureau.
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April 2022 by Laura S.
My son needed to take my car to college, and the tire pressure ended up low while he was driving it. I called to check about the price of two tires, and spoke to the nicest gentleman who was so helpful. Once my son took the car in, they found there was a screw in the tire and suggested it be plugged. They easily could have just replaced the two tires (as I thought was needed), but instead of replacing the tires, the total cost was close to $16. Their customer service and honesty greatly impressed me!
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April 2022 by Jerry McDowell
So thankful I found this place was going in for used tires but new ones were so reasonable I got new ones. Was in and out in 35 minutes.
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March 2022 by Norma Voyton
The workers were super helpful and fast and polite and the tire I got for only $40 is better than a couple other places I've been in the area.
