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“Carrie and Jessica are phenomenal. Carrie helped lift a large dog cage to my vehicle including providing so much knowledge on the best leash for my dog. Immediately I saw changes in my dog as the training leash worked wonders! Super happy and satisfied with the level of expertise, experience, and friendliness at this establishment. 10 stars”
“Came to get mice and had my day immediately uplifted by Ruth, a cashier at petsmart. Ruth went above and beyond to make sure I was satisfied with my trip to petsmart. She is a very positive woman who spreads positivity to the customers.”
“Have never had a bad experience my kids absolutely love to see all of the animals. The owner is very knowledgeable and priceses are definitely the best I've seen especially for a facility that has so many animals to care for. As soon as we walk in the store we are always gretted not only by the employees but the beauty that loves to sit on the railing definitely makes my day to see such a great place to not only shop but for my children to see all the amazing animals and learn so much from the staff. My tortoise definitely loves the new home we purchased today she is making herself comfortable.”
“We bought our little boy Taromaru (originally named scout) from them 10 months ago and it has been such a joy to see him grow from such a little boy to where he is now. We love him with all our heart and are so glad we got the chance to bring him into our lives”
“The knowledge of the employees about healthy dog was exactly what I needed. My puppy loved the samples they gave me and now WE are hooked. Thank you from a future loyal customer.”
“I came into petco to purchase a fish tank this weekend and look at the different fish I might be interested in once the tank was set up. I had the pleasure of encouraging an employee who was very knowledgeable about fish. He was pretty tall with curly red-dirty blonde hair. I wish I got his name since he was extremely helpful and made sure to answer all our questions. He also brought the tank to the front and helped place it in our car. My husband bought a few bettas and he was very helpful with him as well. This young man deserves recognition for his great customer service”
“Purchased a miniature poodle here in June of 2019. Bonnie was the woman who took care of us. It’s been years and I still remember her name because that’s how caring and thoughtful she was. I visited the store multiple times and all the staff was knowledgeable and friendly. My poodle is the most amazing dog. She’s 3 now!”
“My cat Pugsley very much enjoyed his visits here, even though seeing the dogs makes him irrationally angry. He liked visiting the birds to watch and occasionally yell at them. He doesn't get out much, clearly. He's a strictly indoor boy. Great selection of pet foods and toys. My cats went wild for the various freeze dried treats they carry so I made a point to always stop here for treats. The staff are so nice, even when Pugsley was aggressively grumpy one day and screamed at the cashier. I'm so sorry about my rude son. He really does enjoy his visits.”
“The owner is wonderful she remembers people. She cut my moms dogs nails and when I got a pup did his too. She had a perfect pup for me when mine died and sent pictures, unfortunately timing was wrong but she’s is not trying to make a sale but to give these perfect babies a good home”
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“The employees were nice but were mostly not helpful. I lost my phone, but they didn't care. No one batted an eyeI or helped whatsoever after i just made a almost $200 purchase. Not too mention I was in there for ever beCause every single pair of boots was scoffed up.”