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February 2024 by liylih
Thank God we have one here in the town
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November 2023 by AmyFrust N (Amyfrust)
I expect better from a well-known company such as Old Navy. Investing time and money in the people you choose to represent your company should be a priority. This is my local Old Navy store, and I come here very often. However, the team currently in place, and in charge of the store is lacking in all sense of the word. They are rudely racist, inconsiderate, unprofessional and do not have the slightest idea of what it is to provide great customer service. When I decide to walk into a store and spend my hard earned money, I expect to be treated with respect, dignity, and proper professionalism of which management and crew member do not possess.With employees like this I would understand if you soon followed the destiny of gap, bed bath & beyond and many others that are now facing bankruptcy. I suggest you think wisely about your choice of employment and make sure they're properly trained, starting with the manager “Kristen”.
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November 2023 by Minh Trinh
Came in for a return and the lady pretended that I am not fluent in English. She asked me to spell the return code which clearly I showed her right on my phone. The return code included letters that she could just easily look from my phone and type it in the system. She asked me to read it out loud and after that she pretended that I misspelled one letter that the order did not exist. Seriously? I’m currently pursuing my BS in Engineering major and will keep going with a Master soon so don’t act like you know everything and people don’t. Unprofessional attitude can’t be accepted in customer service jobs.
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November 2023 by Ted Sohns
Not really a store for me.
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November 2023 by Ginamarie Biscotto
Selection is very expensive
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September 2023 by Angela Cook
Not really my style but Old Navy is great for staple pieces like jeans and sweaters.
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September 2023 by kaitlyn maria
Manager is a totally unprofessional and rude.. demeaning and down right nasty... Reporting her to corporate.
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July 2023 by Ben
Took two pairs of shorts from this rack up to the register and they rang up to $70. I was then told that the sale only applies to the shirts. The sale sign does not specify any clothing type. At the end of the day it’s not a big deal but I thought it was really misleading.
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July 2023 by Vickie Williams
Great Service is very helpful with online order returns .
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July 2023 by Louann Wilkie
Very clean and bright with very helpful associates
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July 2023 by Mia S
Great neat organized good deals.
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May 2023 by Valley Girl
Why do Old Navy keep using Lasership to ship packages? They never deliver the packages because they are being stolen by the delivery drivers!!! I will NEVER buy from Old Navy online, I will go to a local Old Navy instead to avoid this problem!
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March 2023 by Carol Serafin
Some jeans can only be purchased online. Didn't find what I needed.
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January 2023 by Bridget King
I ordered a Christmas shirt to match with my friends and I went to pick it up and they said they didn’t have my order. I’m very disappointed because I needed the shirt.
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January 2023 by barb brandt
It was black friday so cashiers were a bit frazzled it was crowded store was a mess cloths all over went to fitting room was talking with staff about clothing all over the floor they left it there said they'd get it tomorrow as it was all getting stepped on