Mark and Antonio were awesome and provided excellent customer service. These reps had answered all my questions and I recommend to see them for anything.
September 2023
I just spent an hour on the phone with @Metropcs trying to unlock my Father's phone from he purchased from there, and apparently you cannot unless it's been 180 days after purchase. Which means they still own rights to the phone YOU paid for. This should be illegal. ?
June 2022
Disappointing service to say the least. Very unprofessional environment dealing with the workers they immediately try to mislead and confuse me calling back on separate occasions they have the music playing so loud in the background I could not hear them. They didn't even turn it down when I told him I couldn't hear them.