-
February 2024 by Keith F
Do not buy from this company. Customer service terrible and good luck getting ahold of someone. Also, the company sends out coupon codes and when you try to use it, the company will tell you they sent it in error and will not honor it. You Can actually find most of the same items on Amazon for cheaper, especially hive gear and boxes.
-
January 2024 by Angel Wise
Ordered 6 Easter egger eggs through strombergs website. Only one egg formed a chick and it had omphalocele. $33.23 and not one chick to show for it.Edit: We ordered a dozen eggs from another company. It resulted in 10 healthy chicks hatched today. Our incubator isn’t the issue.
-
October 2023 by Chris Manno
Good selection.Relatively competitive prices on everything.Jackie was very helpful and saved me a good deal of money, even compared to shopping online!
-
July 2023 by Marvin Peachey
Not truthful. Stopped by the store to get some supplies. Most of what I needed was out of stock-was ok, the receptionist said he will send it from another store and I will have it in a couple of days. A couple of days later I called and asked for an update on my order- said there was no order in the system for me. So I called and spoke to the person who took me order- yes, admitted he forgot to place the order- and promised to expedite the order. Tracking number shows it will be at least a week later. What happened with the “expedited” service?
-
June 2023 by Rob Alfred
They had just what i needed, and it was on sale. Whoop, whoop. The staff are always very helpful too.
-
May 2023 by Nunya Business
Online order for top feeder, after 4 business days I called and was told it was going to be another 1-2 days before it ships. Nothing on their site set expectations for delayed shipping.Canceled order and now it’s 7-10 days for refunds.NEVER BUY HERE
-
May 2023 by Greg GG
Don’t buy overwintered nucs from them, I got four and two came with no queens. After ten days I got no eggs, no larva and only drone cells. Also 16 new caped queen cells. Not a good way to start a colony. I don’t even know it was a overwintered colony.Second colony was way overcrowded and again lots of queen cells. They don’t care about what you’re gettingI got 2 nucs from betterbee and they are exploding no comprising much better option
-
April 2023 by Martin Bligh
3# mail order package of bees arrived with approx 25% dead, and even including all the dead bees weighed less than 2.5lbs. Refused to either refund or replace.1.5 inches of dead bees would be about half the package, that's an insane standard. I contacted you before installing and there wasn't that, there was approx an inch.Extremely unhappy with the poor quality provided for nearly $200. Suggest everyone order your bees from somebody else.
-
February 2023 by Brian Haluska
I placed a larger order with Mann Lake for supplies and received some items that may have slipped through quality control. I called Mann Lake and spoke with Erin who quickly resolved my issue and replaced the damage product. We live in a world where mistakes happen and I can really appreciate a company that does the right thing by their customers. Thanks for the great services.
-
December 2022 by Victoria Larue
Mann Lake is great! Orders are shipped quickly and products are good quality. Their customer service is great too! They respond quickly and are extremely friendly. Stacy was especially nice.
-
August 2022 by Daniel wright
Very poor customer service took 4 days to get an overnight package cost me $42 Would not even make make an attempt To satisfy
-
August 2022 by franco Ciabattoni
Last year I ordered 3 packages of bees. Only 1 out of 3 made it thru the winter. The other two under performed from day one; both died before winter. This year I ordered a queen and she died before being introduced to hive. The company sent me a new one, but she never layed any eggs.
-
June 2022 by Liz Roman
Horrific company. They shipped my bees on a Saturday. Shipping to Pa and the bees sat in Kentucky for 3+ days and died in a facility. When I called to check on the package the woman on the phone said " they are dead". She did not care at all about the efforts to help the honey bees. Companies like this should not be allowed to care for animals of any kind. As a veterinarian, I am heart broken the bees just died in a box. Never again will I have dealing with this company that truly does not care about the honey bees.
-
August 2021 by Ovidiu Birsan
In the past years this business had great workers, great products, and somehow a flexible technical support. One must check the store inventory before going inside the store. The honeybee equipment is design as needed, have a large options, and work as expected (or even exceed expectations). Thank you.
-
June 2021 by Bo's Channel
Nice, clean, spacious...very friendly staff, the birds are beautiful, clean and healthy looking and the prices are low.