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November 2023 by LaLah J.
Came to get a few links taken out of my watch. The owner Janet was very sweet and charged me $5. She said if I needed more links taken out I can come back anytime and she'll do it for free. Tip- call ahead of time to make sure they're open before you arrive. Also you have to pay for parking on the square. Hours are: - Mon, Tue, Wed, Fri = 10-5pm - Thu= 10-7pm - Sat = 10 -3 pm The reason they get 4/5 is because this was my 3rd time here this week! -On Monday their hours said they were open but they shop was closed all day no notice posted on the door. -Tuesday I called at 1pm and they said they were open till 5, I got there at 4:30pm but they left early. - Finally today I called at 4:20pm and got there 4:30pm and she was able to help me out. I understand things happen but as a business owner if you're closing early, leave a notice on your voicemail or paper on the door. It's just courtesy.
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September 2023 by Martin Dartoe
I went in as a stranger; we became friends. you are amazing..
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December 2022 by alden hebden
It is true that the prices here are good, but Jeanette has much to learn (and at her age too) about good customer service. I dropped off a sacred pendant back in May to have a custom length silver necklace made to put it on at an odd length (16.5 inches). I am a priest, and the pendant was a gift from a High Priest and cannot be replaced. I have been to the shop several times since then, and she cannot not seem to find my pendant, let alone make the necklace. I called her today to once again inquire about it, and she started screaming at me that I must have taken it back from her and how I need to find it in my house. if it was here, it would still be on the leather strap that i had been wearing it on. I had wanted it on the silver chain so that I could wear it at my wedding back in July. Dropped the necklace off the day we picked up our wedding set from her. What kind of business person operates under the attitude that the customer is wrong and that she has the right to start screaming at a customer who has spent hundreds of dollars in her shop in less than a year. So don't go here. there are much better jewelers in the city. I would recommend Dunay Jewelers at 428 Hazle St, Wilkes-Barre, PA 18702
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August 2022 by Michael Ransom
Great service, excellent, beautiful unique items.
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May 2022 by Rick Preacher
I highly recommend Iorio's. my wife has known them forever and has been a customer. when we were looking for wedding sets we went to Iorio's and for that one that was perfect. they even let us put it on layaway.
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July 2021 by Andrew S
Very friendly, had no clue what I was doing but she helped me find the right wedding bands and got them in as quick as possible. Very communicative every step of the way. A true family owned business. Iorio's can be found on the 9th floor of the Luzerne Bank Building right off Public Square, as soon as you step off the elevator. I've been coming here for anything jewelry related forever now. I wouldn't try anywhere else. You won't get as honest of an experience.Thank you again for the most positive experience.
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March 2021 by Diane Walsh
Jeanette is so helpful. I had an antique ring fixed and it came out gorgeous! High quality work and professionalism! Strongly recommend to anyone!! Thanks very much, Jeanette.
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March 2021 by Anna Ortiz
Clean and good prices
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March 2020 by Michael Swid
I meet Janet through my mother and my mother absolutely loved her. As I progressed and became engaged to be married I bought a beautiful Diamond Ring off her and my fiancé loved the ring and I loved the price! Great little Jewelry store that feels old school mom and pops store.
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March 2020 by Sklawz
Here are pictures of known theif Lisa Luton (Confidential Informant) on parole, Alyssa Mcandrew (Blond Hair) and Dave E. Price the 3 who stole thousands of dollars of Jewelry from this woman. 64 Anthracite St Wilkes-Barre. Hope this helps because Mr.. Price is the only one being arrested and prosecuted because Luton is a Confidential informant. And she was the one who stole and pawned the jewelry. Hope this helps someone.
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March 2020 by zachary Nowalk
Awesome customer service
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February 2020 by LKJD ZER73
Jeannette is awesome, will go out of her way to make sure you are satisfied with any purchase.
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February 2020 by K. Anthony
Best jewelry store around. Great selection of new and estate jewelry, offers repair service as well.
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January 2020 by Rachelle Johnson
Great place for watch n jewelry repair plus you can get estate jewelry
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January 2020 by James Newman
I just Started going here, and I must say that Netty, the Owner is a Very Pleasant Woman, and Very Knowledgable. I like Silver and she has Tons of it. Her Prices are Resonable as Well. I Love the fact that you can do Layaways with No Time Limits as long as you come in Periodically to put down Money towards your Item. She has a lot of Silver Rings, Bracelets, and Necklaces from Estate Sales that are Beautiful. I Highly Recommend this Place. I Love Netty and stop in there from Time to Time just to Chat with her. Overall it's a Great Experience.
