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“Wonderful service very helpful highly recommend this young lady sorry I did not get her name! It is a Christmas gift and spent a long time with me helping to get this gift!”
“Awesome customer service, was in for the weekend visiting family and felt so welcomed into the store. Lisa went the extra step to help my mom order a sweater that was out of stock in store!”
“I love this store. I wish there was one in Dickson City- I feel like it would do very well there. I go out of my way to go to the Wyoming Valley Mall just for this store. I can't say the staff are great; they seem unhappy to be there. But the clothing quality is great, the store is clean and the prices are more than fair.”
“Staff is laid back. Got on line to purchase jeans that were on Women's Clearance Rack. At register, Male Manager told me they were not on Sale, and were Men's jeans! Told me that it was okay, and if I got another it would only be half price! Hell nahhh, no thx.”
“Clothes little bit pricey. But I've noticed a lot of cotton use over synthetic material from the company, which is A+. Jump to that clearance isle for actually pretty decent deals.”
“I live across the country and found some earrings I was looking for at this shop! The owner was so nice and sent the item to me with a yummy smelling soap included. The item was exactly what I wanted and came to me quickly! If you live locally, go to this adorable shop!!!”
“If you want to spice up your wardrobe this is the place to shop. The owner is a cool guy(black owned). Prices are a little high , yet the cloth he has are hard to come by and matches the prices online when i checked. So he is giving you the best price or better. You can get some nyc drip.”
“This place is the best! My favorite store in the area! The people are the best, sweet, and caring. They are so diverse with style it’s great. I love shopping at this store.”
“All I can say is ALL Patagonia Gear is Super Fly Wear ? Patagonia products are primarily used for Outdoorsy people who love adventure, nature and comfort all in ONE ?...”
“Coupons help. They seem to provide some every time I shop there but you need to watch the dates. I thought style cash was available but it doesn’t take effect until 7/29 . The disappointment came with a surprise however, because I then asked if they honored a military discount which they apparently do. 10% off of everything was very helpful . Great clothing and selection and helpful staff.”
9:30AM - 10PM
3330 Wilkes Barre Commons, Wilkes-Barre
Clothing Stores
“I LOVE ROSS! I am a bargain hunter and compared to other stores like Tj Maxx or Marshall’s the prices are unbeatable. The store is always packed with customers who are shopping. Staff is very approachable and professional. My only complaint is not with the store but the customers could be better to staff as they are always running around trying to stock and deliver the best products available, as I imagine it’s hard to keep a store stocked with how many products are continuously flying off the shelf! 10/10 would recommend. Absolutely great deals, staff, products, etc.”
“Great shopping experience!! I have extreme anxiety and Kayla was so helpful. She and all the other store associates helped me find things, and were so nice. Kayla especially helped me feel at ease, and didn’t get annoyed with my excessive anxious talking. I definitely recommend shopping here if you want cute clothes and a wonderful shopping experience! Wish I could give more stars!!”
“I stopped by to purchase a gift card for a friend's birthday.
This location was quite busy.
After a short (less than 5 minutes) wait in line, a very helpful and pleasant person understood my request and immediately hooked me up with a gift card. I chose the amount, paid, got the card and walked out in seconds.
Easy-Peezy”
“I absolutely love Burlington and I tend to shop the location up near the Viewmont mall. Burlington is one of my go to stores especially with having a large family and being on a budget.
The items, quality and prices can't be beat. I decided to venture out and try the Wilkes-Barre location instead of my usual location. My daughter needed shorts for an upcoming trip and shorts are kinda out of season right now so I wasn't sure how it would go.
The WB store certainly had more items than the location I usually shop but the place was an absolute mess. It was extremely difficult to find items and clothes were all over the floor. Customers were stepping on them like they weren't there.
I was so overwhelmed by all of it that I was actually picking items up and trying to hang them up like I worked there. Kids were running around the store yelling like it was a playground. Also the fitting rooms were locked so if you found clothes you couldn't try them on to see if they fit. I didn't even try to use the restrooms.
I did end up finding 3 pairs of Nike women's shorts on the floor buried in those piles. I also found some Nike crew socks my daughter has been asking me for so I can't complain about the trip but I was shocked by the condition of the place. The cashier I had was extremely kind and patient. Since I found 2 of the 3 pairs of shorts on the floor and shorts were suppose to be on clearance I asked her if she could check the prices for the shorts. I took the pair that were on clearance for $3. I ended up taking another pair that rang up under $10 but I left behind a pair that rang up for roughly $16 because that was the regular price at Burlington. The Nike crew socks were $15 which is a deal compared to paying $28 at Nike or Dicks Sporting goods warehouse.
I added pics but please keep in mind I didn't photograph the worst of it. I didn't want to risk taking photos of other shoppers. The place was busy.”
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“Plato’s has a nice selection of clothing, and I’m often impressed by the things I can find for my daughter. She’s 12 and very tall for her age, so it can be challenging to find women’s clothing that fits her well, but this store usually has great options.
During my last visit, I tried on a dress and mentioned to an employee that it would be helpful to have a small table or spot in the fitting rooms to place things like a phone, keys, or sunglasses, since I don’t carry a purse. The employee explained that the fitting rooms are small and there’s no space, but there is a larger fitting room at the end with a bench that I’ve used before and really liked. I also suggested something simple, like a small hanging caddy on the hooks.
It felt like the employee (JA on the receipt) didn’t really want to hear any suggestions and just brushed me off. It would have been nice if my feedback had been acknowledged a little more openly.
Overall, I appreciate the store and the variety of clothing, but I think there’s an opportunity to improve the fitting room experience, especially for customers who prefer not to carry a bag.”