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June 2024 by Subaru Phil
Purchased a Lenovo p12 tablet and I will say I'm super pleased with the performance and the battery life. I wish best buy had the Lenovo keyboards available but they had some that "fit" with some modification.
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June 2024 by Pat Andrews
Very helpful and takes there time with your needs
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June 2024 by Cat Fan
I had an insignia Roku TV that I purchased from my local Best Buy store a number of years ago and was always very happy with it until it stopped working yesterday. I called the phone number for the local store earlier this evening and spoke with a representative who told me that yes, they had 30 in Roku TVs in stock from insignia, that they were $128, but that I should hurry up to the store because they only had two of them left in stock. I thanked him and a few minutes later, I was driving up to my local store anticipating being able to purchase a new TV. When I arrived, I went to the television Department and a salesperson came over to help me. Unfortunately, when I explained to him what I was there for, he told me that Insignia no longer makes Roku TVs, that even if they did they don't come in 30 inch sizes, and that the closest they had was a 32 in Roku that cost $158. He told me that my only other option if I wanted the Insignia brand was to buy a Fire TV from Amazon. Because I did not want a Fire TV I asked him to help me understand what options I had and it was at that point that he called over a manager who gave me every impression that he had better things to do. It is important to note that I am a 71 year old elderly lady who is not familiar with the latest technology and who needed a little extra help in understanding things about the TVs. He did attempt to explain the various options available to me but at times the information seem to be conflicted and was so overwhelming that I began to grow frustrated and at times close to tears. At that point he accused me of yelling at him when all I was trying to do was understand what he was telling me and make sense of my various options. He then told me he was ready to walk away, and it was at that point that I gave up and left the store. I am very sad right now for several reasons. One is that I have no TV currently, that the Insignia brand which was always so reliable in the past and that I was very happy with no longer makes the Roku TV, that I was given incorrect information on the phone about the TVs that were available at my local store and that I made the trip up there for nothing, and that I was treated so impatiently by the manager. I will most likely not be shopping at Best Buy again.
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June 2024 by Jane Doe
really horrible to try to contact local store by phone. cannot get to a person.
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June 2024 by N Montes
Helpful staff, clean store.
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June 2024 by Jamie Everett
Meta gift card
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June 2024 by reeEEk 20 (reeeek20)
Great. I found what I didn't think I would get. The employees are very helpful and attentive. I needed an item and they were so diligently trying to help me find it. Store is clean. Well organized. More than enough employees walking around for the moment you need them. I checked out in the wrong area and they helped me anyway. The location feels like it's on top of a mountain though.
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May 2024 by Jeffrey Molinaro
Don't ever utilize the iPhone repair program. It's a complete joke. First you schedule an appointment. Make a trip to the store only to be told they don't have a battery. Then they ask you to pay for it upfront and come back to get it replaced. The battery came in and then you only have a few days to get it done or they send it back to Apple. When you try to call to schedule the appointment no one ever answers. I'll spend $1,000 on a new phone before I use this store for future repairs. F experience.
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May 2024 by Kerry B
Very helpful and patient with us.
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May 2024 by Julius Silva
I was very well taken care of.
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May 2024 by Brandi Muchler
Ordered online for in store pick up. Got home and product didn't work. I went back up and they were super nice and replaced the item on the spot. The manager was very understanding and apologetic
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May 2024 by Vivian Kreidler-Licina
The store has a nice layout. Lots of employees, but they all just seem to stand around and don't ask customers if they need help finding something or ask if they like information on a product
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May 2024 by will laverty
Always my go-to for electronics!
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April 2024 by jose santos
Very good ?
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April 2024 by BT M
I want to give a shoutout to Will in the laptop department! What a great guy. I was replacing my embarrassingly ANCIENT laptop and he helped show me all the new features out there that would fit my needs. He didn’t even judge me when I ooed and aahed at all the bells and whistles. It should be noted, I’m only in my early forties! lol. He helped me pick out the perfect laptop and I couldn’t be happier. He also took the time to show me additional screen options, laptop cases, lap pillows. Truly a gem of a human. Thanks Will! The next time I need an electronic, I’m coming to you!
