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“Dropped an Alfa romeo giulia off for repairs they told me it would take a week....it's been a month already and still waiting. Each time I call weekly I'm told it's next in line and I'll receive a call with updates. The calls never come and they act like I shouldn't be calling myself to figure out what's going on. Overall terrible customer service. They just get more rude each time I call which is once every Monday. Definitely recommend taking your car elsewhere if possible for repairs.
UPDATE: after speaking to the parts and service manager directly he was able to rectify the situation, give me an actual ETA on when car would be repaired and then finished it even sooner than projected. I would take my car here for repairs again.”
“Just picked up material to paint the inside of my dump truck bed, gotta say Gary is the man! Super nice dude, easy to talk to and extremely helpful/knowledgeable! Definitely deserves a raise, Gonna need to paint my chipper and the rest of my dump truck at some point, will absolutely be back because of him”
“Brandon was excellent to deal with. Started with a smile and even came out to my car to see what lights were out to make sure I was getting the right product. Thanks so much Brandon for making my experience easy and enjoyable!”
“This autozone saved my life. The store manager, Daymi, is the most helpful man and most beautiful person. Before I arrived at this autozone I added a quart of the wrong transmission fluid, and Daymi was so helpful by showing me a youtube video on how to drain it. Daymi went above and beyond and I know good karma is coming his way.”
“The last time I purchased a new car was 35 years ago. The sales agent Lisa Klimaitis was an angel along with the other MotorWorld staff. I would definitely send someone to these people to purchase their next vehicle.”
“A brother of mine and I were in the market for a GLE63s and Damon helped us run through numbers and gathered feedback on the current market situation. He was very professional and very knowledgeable in the car market. I recommend going to him if in the market for any car!”
“From the moment you drive in till you pick up your vehicle it's all top notch. The staff, techs and everything is just great. Great waiting area wotu wifi, coffee and tv and super clean. This is one reason why I'll be loyal to Chevy and this area and why I keep coming back.”
“Took my baby in on Monday, got him back on Tuesday. We got to enjoy the great weather on 03/09.They definintely went above and beyond!The lady at the front desk(can't remember her name) was super kind and courteous.Thanks for your excellent service and will definitely be recommending your shop every chance I have.”
“Excellent experience!
From the minute I walked through the door, I was confident that my Lincoln would be as good as new when they finished working on it. And it is!!!
Thank you Coccia Collision.
Highly recommended.
5 BIG STARS ALL THE WAY !”
“The whole management staff waited on me for a rear windshield wiper! I was so impressed with how they all helped me as well as each other! Got my part in legitimately 10 minutes!! Couldn't speak more highly of all of them and this particular location I shop at whenever I need parts! Thank you!!”
“I can't say enough nice things about Kat Kerecman! Always goes above and beyond to make sure I'm well satisfied! I always look forward to seeing her when I need service!”
“Customer service is amazing. Dropped off vehicle and had someone drive me to work. Schedule a pickup for 430 and someone was there to pick me up before 430. Everyone is super friendly unlike some dealers who seem bothered that you are there.”
“Although I have always gone to Sams in Secaucus New Jersey, I have to admit that I was always afraid to go to this Sams. The fear was more because here it was less likely that there would be someone who spoke Spanish. In fact, there was no one, but the guy who understood me was so kind and so professional that we understood each other perfectly. I'm not good at English and Corey made me feel confident and it was easier to flow. Although I went outside of the appointment, since I had an emergency with a tire that had been punctured the night before. Yes, I have to admit that it was a little difficult to communicate with the store, but I made the decision and I showed up at the store and, thanks, they were able to assist me. My people advise you that when you go to buy tires, do it at Sam's, they have good prices, without fear of making a mistake, they are the best. Apart from the service they give you during the duration of their tires ? believe me they are not going to give it to you in any of those places. Rotation, tire balancing, plus the warranty if you get a flat tire. Of course, this does not mean that I have had to go to an emergency to repair a tire. That's why I give it 5 stars and even more if there were any. It will always be my place to buy my tires.”
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“Joe Allan the service advisor is really great, made my car service went so smooth with no issue. He shared all details and helped me with all my questions and concerns..he did great job !!!”