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December 2023 by Yas West
Very helpful in the return/exchange of my iPhone
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November 2023 by Joanne Spisak
Three family members needed new phones. The employees who waited on us were knowledgeable, helpful and patient. Excellent service.
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October 2023 by Robert Lynn
I recently purchased a new I Phone 15 from this retail location. The service that I received was excellent ! The representative, John, was very friendly, and thorough. He helped me choose the right phone, along with the appropriate accessories, in order to transition over from my current I Phone 7.Good job, John ! Thanks for all your assistance.Robert R. LynnForty Fort PA
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September 2023 by Ronnie Anderson
There’s a guy who works here named Johnathan P hands down the best I’ve seen this man have a whole store full of customers and wasn’t stressed annoyed very pleasant to us all and has amazing communication skill I only go in on the days he works he’s never rude always helping and going above and beyond
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July 2023 by andy d
I never go to this att anymore. You will feel like you are forced to buy things constantly and they always mess up our bill. Try the other one down the street.
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March 2023 by Danielle Anderson
Associate Dario was super friendly and very helpful in guiding us to the phone, accessories and plan that was right for us. He was very knowledgeable and explained everything and answered all of our questions. Best experience at an AT&T store.
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January 2023 by James Walker
My sales rep was in the middle of being disrespected by a customer and he stayed chilled and calm and was still able to fully help that customer in a fast time and then he was on to me and I was almost a in and out thing only reason I was in the store so long because I couldn't decide if I wanted a Apple Watch or not lol
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January 2023 by Thomas Chopka
SCAM SCAM SCAM…………very shady business practice and the manager (Adam) is unresponsive I’ve called multiple times and nothing…..
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November 2022 by Stephen Matatics
Adam is a funny, charismatic guy. The mall there is nice.
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July 2022 by MötleyLand
Very friendly & knowledgeable staff! They went way above and beyond any reasonable effort to help get me switched over from another carrier. EXCELLENT!
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May 2022 by Nelson Martinez
Mike and the rest of the crew at the store were really helpful.Mike and 2 of the other employees were able to help us out with our phone upgrades and offered other products that end up saving me money.Great experience at the store.
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April 2022 by Alyssa Klinitski
After having a horrible experience at the Mundy Street location, I left and came here and Sarah Meade the manager took care of me. She went above and beyond to help me. She also let me know of the different promotions that were going on and came back the next day to upgrade my dads phone. While doing so, Sarah noticed an extra line on our account that the people at the Mundy Street location added and lied to my parents about. So not only did Sarah take car of my issue, upgrade my dads phone, and saved us a TON of money. She took the time to sit with me and review our account and found ways to save us money. I would 100% recommend coming to this location in the Wyoming Valley Mall. I will never return to the Mundy Street location again.
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April 2022 by Casey Clark
Sarah was absolutely incredible she helped us quickly! She was so helpful! We had great service from her!
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February 2022 by Lauren O'Shea
Thank you to Sarah Meade who was most helpful and compassionate to my mom during a very difficult time.
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October 2021 by Taylor King
Visited this location to get my fiance off his family plan and onto mine. The worker adviswd that we coildnt do it there for various things that MAY happen (such as needing the owner of old plan even though he is authorized user) - advised us to call with them present and aasured us we could do it on the weekend.We went to his families - attempted to call and were told that the department wasnt open on the weekends and that he did not need his family present.We assume the employee did not want to be bothered to help?