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November 2022 by Christine
Deposited a check. All was great till the next day when I was sent a notification stating the deposited check was on a hold and i was to contact the check issuer. Check issuer stated wells fargo cashed that check on October 26th. Called Wells Fargo, they claimed the check was not cashed as funds were not available. I called the check issuer again and they sent me proof (check image) that wells fargo cashed the check. Now Wells Fargo is saying I have to wait till November 4th for the money to be in my account. Holding my money hostage and lying about it. I have opened a new account elsewhere and closing my account with wells fargo afer 27 years
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January 2022 by Jingmin Chen
Terrible customer service!!! After we waiting 20 minutes they told me can’t help us with anything! And kicks us out!
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October 2021 by Winifer García
How can someone duplicate my husband's card and know his PIN if he has his card with him? Someone made a transaction from this ATM and it was not my husband. I can't believe we have to pay for something someone else did. So angry.
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October 2021 by Susan Hirner
Unfortunately service has really declined if you need a banker. Fraud doesn't pick a day off. If you need service and you follow the instructions from the fraud dept, you would think you could get the service you need. Instead you need an appointment which is not available at least for another week. AND the banker is out jogging while you sit there waiting. He returns and is not very nice as he refuses to see you. And this does not include the tellers.
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April 2021 by Anthony m Pacchioli
Always friendly helpful and fantastic, All the ladies and gentleman are up to par Ace number one there so friendly to me they always know what their doing they help me with everything and always with a smile!
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April 2021 by Five-Forty (Jfly)
Absolutely excellent customer service!
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October 2020 by Five-Forty
Absolutely excellent customer service!
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August 2019 by wen lin
Very good service
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April 2018 by Cristian Aragon
Very nice people!
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April 2016 by Guillermo Cruz
Incredibly polite staff!
