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July 2024 by William R Koscinski III
after 15 years - Verizon and it's customer service sucks - switch to Google
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May 2024 by Dulce Marrugo
I didn't like it very much because they put a lot of obstacles in getting a cell phone...
It's not the staff...it's the establishment's policies...
They would have more clients if they ignored this point
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February 2024 by Becca Ricci
Steve and Cyprus were amazing! They stayed after hours to help get everything squared away for us so we could go home with phones the same day! Made every effort to make sure we got the full experience and made sure we were settled by the time we left, thank you again!
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February 2024 by Jennifer M.
Finally, someone who actually knows what they are doing and didn't sell me a bunch of bs to make a quick sale! Thank you, Mac! I switched back to Verizon for life! Word to the wise... avoid T-Mobile and all third-party scams.
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February 2024 by Rosemarie Reinhard
Samantha (manager) was a TOTAL ROCK STAR!! I was at the Airport Road location first to ask questions about my account. I had to walk away from there since the representative kept interrupting my conversation and clicked her pen consistently (very annoying). I went to the Lehigh Valley Mall location since it was close to the Apple store. Samantha was patient, super knowledgeable, and became my bestie as she helped navigate not just one upgrade but two and a details with my account. She is a true gem in my book. Thank you
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February 2024 by Allie Reinhard
The manager, Samantha was an absolute godsend. She helped us solve a problem that the other store near us couldn’t, and was very patient despite us jumping from there to the Apple Store several times.
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December 2023 by Taryn Burgess
Service is terrible ! One of the worst Verizon store in the area
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December 2023 by Ryan G
Awful service, lazy workers who used every excuse in the book not to even attempt to fix a phone. However, when that same phone was taken to another store owned by the same company it was fixed in 10 minutes.
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November 2023 by Darwin Castillo
Just had a great experience at this location with a young lady by the name of Tennisha we needed 2 new cell phones and had a flight to catch . Well Tennisha not only helped us at record speed but with great customer service.wr got the phones and made our flights
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September 2023 by BeeTee Life (Bee)
Took 10 mins of being told irrelevant stuff before my issue was addressed. Not the place to go if you want a problem solved or you are in a hurry. Customer service in India was definitely attentive and addressed issues than the guys I got at the shop. Possibly ok if you just going to buy something or pass time.
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September 2023 by Tanner Buterbaugh
Great service and quality staff that care about the customers
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August 2023 by Deborah Whitcombe-Bauer
Very helpful and informative
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July 2023 by Greg Bailey
Ask for Tunisia.not sure of spelling
Most competent Verizon around.
Including lehighton. Brodheadsville
And anyone in-between
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July 2023 by Gregory Aaron
They advertise phones that they don’t even have.
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July 2023 by Pahotam (pahotam)
Good place help with what I needed
