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January 2024 by John Verbos
Absolutely atrocious the truck stank like cigarettes and death and on top of that the truck has a leak in the roof somewhere and all my stuff is now wet. Thank you so much U-Haul.
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November 2023 by Michael Mehalshick
Never had any Issues , with The Rental SERVICE. Reserve ahead a few days to make Sure what you need is Available. Pick it Up. THAT easy
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June 2022 by Kevin Felker
Great location. Good customer service. Very dirty unit.
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March 2022 by Amanda De Jesus
Would not recommend renting a uhaul from this location. The staff gives off an I don't want to be here attitude. I called to get help with a mistake they made and the staff had no idea what to do, took my number down to call me back but never heard from them again. For your peace of mind, go anywhere else.
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March 2022 by Free Flemming
So this would have been 5 stars but 3 were deducted because when I returned my van I was greeted with: “Did you fill it up?” That’s correct. No, hello, hi, thanks for returning, just did you fill it?When I gave my greeting (I was well put off), it was returned by another question and when I inquired about the rudeness I was told that it’s just the way it is sometimes. The I was asked if I was having a good day. Things just went downhill from there.Too bad I can’t give more because picking up the van was the polar opposite in experience. Both people were very nice and cordial. The equipment was decent; nothing to remark.
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February 2022 by Al Flemming
So this would have been 5 stars but 3 were deducted because when I returned my van I was greeted with: “Did you fill it up?” That’s correct. No, hello, hi, thanks for returning, just did you fill it?When I gave my greeting (I was well put off), it was returned by another question and when I inquired about the rudeness I was told that it’s just the way it is sometimes. The I was asked if I was having a good day. Things just went downhill from there.Too bad I can’t give more because picking up the van was the polar opposite in experience. Both people were very nice and cordial. The equipment was decent; nothing to remark.
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September 2021 by DonWilliePat
Lady at the desk very unproffesional... NOT GOOD X BUSINESS!!
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August 2021 by Mary Hansen
I only have it 2 stars cause I was sent there from another U-Haul place for boxes only to find out they only rent the trucks they don't sell uhaul items so I had to go to a 3rd U-Haul place but other then that it's ok
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May 2021 by Uzi Kiɳg
(Translated by Google) Very economical ñ(Original)Muy económico ñ
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November 2020 by Austin Rivera
Decent, but SUPER expensive
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June 2020 by alexandriaaa
If I could give zero stars I would. The "store manager" is incompetent and the customer service is a disgrace and an embarrassment. I've had to call over 10 times in a week to try and resolve a situation due to the fact that they misrepresented the verbal contract that we agreed to . I wouldn't recommend this service to my worst enemy.
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June 2020 by Paula Y
Disoragnized and incompetent, rarely have a truck ready despite making reservations. Expect to wait half an hour for anything as there is rarely staff at the front. Staff are rude and refused serving me without a mask, even when i offered to pay outside. Stay away from this pack of ultra liberal governor wolf loving shutdown-loving mask police man-childs who are upset they lost their unemployment and have to back to work to make less.
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March 2020 by Molly Ralph
I rented a trailer from this location last week and they were extremely helpful. After getting the trailer hooked up it became apparent that there was an electrical issue since the lights would not work. Wayel in particular was very helpful in solving the problem. He was patient and took his time explaining to me and showing me what he was doing and what the issue was. I had two small children with me and they were accommodating and made the whole experience a easy as possible when it could have been quite a nightmare. I recommend this location for your U-Haul needs!
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February 2020 by Emma L.
Our memorable family road trip to the Midwest was soiled before we could get off the east coast. First off, if I could give zero stars I would -- The absolute worst service I have ever received. I rented a trailer at this location which is also where I got the wiring for the trailer lights installed. This simple task took them 3 hours which greatly delayed all of our preparation. On my road trip from Pennsylvania to South Dakota the trailer lights stopped working before we even got out of PA. We called roadside assistance and they were little to no help. They told us to check the fuse on the wiring ourselves even though the fuse wasn't even on my vehicle. After going out of our way to 5 more U-Haul locations and receiving no help we finally got a technician to come check it out. The roadside technician said the the technician from the Whitehall location did the most unsafe wiring job he'd ever seen. Overall this experience has caused us nothing but problems, time and money. I would never recommend using this location and quite honestly I wouldn't recommend any other U-Haul branch after receiving the service we did over the past three days.
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January 2020 by Rosa Urena
I'm going to thrill Uhaul
