Rite Aid is a well-known drug store chain that provides a wide range of health and wellness products, pharmacy services, and photo printing. Customers appreciate the helpful and friendly staff, who create a welcoming environment. The store offers a good selection of beauty products, natural and holistic medicines, and infant children’s medications. Many customers feel confident choosing Rite Aid for their everyday health needs because the staff often exceeds expectations and provides a positive experience. However, there are some issues, especially with the pharmacy. The drive-thru service has been closed for a long time, which many find inconvenient, especially for those who cannot go inside or are waiting for medications. Some customers have experienced delays or difficulty in getting their prescriptions, and there is frustration with the lack of communication and customer service at times. Despite these concerns, the store's location and ample parking are appreciated, and overall, customers enjoy shopping there and value the store’s variety and helpful staff.
The pharmacy hours should not list that they close at 9 if they are going to refuse to complete an order at 8:30. Especially when it's a script for a young child and will help reduce their pain.
April 2024
Horrible service when it comes to the pharmacy , the attitude given is unacceptable . The wait time they give of 2-3 days is also ridiculous . The worst part about it is if you don’t call for your prescription it’ll never get filled and they always give the excuse of it just got into our system . If I could do zero... read full comment
March 2024
On Sunday I went at 9am and the man with the beard left me waiting for more than 20' and with a very bad temper…. The pharmacy employees are not very polite and helpful… they don't even say hello, they lack customer service…
