Rite Aid is a popular drug store chain known for its pharmacies, health and wellness products, and customer service. Many customers appreciate the helpful staff and the variety of products, especially beauty items and children's medicine. The store is conveniently located with ample parking, making it easy for shoppers to visit. However, there have been complaints about the pharmacy, particularly regarding the drive-thru service, which has been closed for an extended period. Some customers have experienced issues with medication readiness and long wait times when picking up prescriptions. Despite these challenges, many still enjoy their shopping experience at Rite Aid and feel welcomed by the associates. Overall, Rite Aid aims to meet the health and wellness needs of its community and strives to provide a positive shopping experience.
The pharmacy hours should not list that they close at 9 if they are going to refuse to complete an order at 8:30. Especially when it's a script for a young child and will help reduce their pain.
April 2024
Horrible service when it comes to the pharmacy , the attitude given is unacceptable . The wait time they give of 2-3 days is also ridiculous . The worst part about it is if you don’t call for your prescription it’ll never get filled and they always give the excuse of it just got into our system . If I could do zero... read full comment
March 2024
On Sunday I went at 9am and the man with the beard left me waiting for more than 20' and with a very bad temper…. The pharmacy employees are not very polite and helpful… they don't even say hello, they lack customer service…