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July 2024 by Vicky B
Staff very polite and helpful
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June 2024 by jose123300
My first time coming here I didn’t have the best experience. After having difficulties for a period of time I came back and was greeted by Angel. Angel provided me with the best costumer service by far after recently joining the PNC family. She is an asset to this PNC Bank and to the people that really do need help. Thank you Angel for your magnificent customer service!
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May 2024 by Robert Epinger
I HATE PNC ATMs! There is always a problem with your stupid dumb atms PNC! Ive started logging in to my PNC app to write a complaint to the bank about their miserable non working ATMs because it happened so often. Tonight i pull up to the Fullerton atm, I see it has new programming again and I think 'oh boy what won't work now'? Put in the card, it asks for my PIN but the keypad wont let me enter any numbers!?!? I take the card out and try it again, no luck, same problem. I try the tap feature, still same problem. I give up thinking well its just PNCs garbage don't care ATMs and drive over to the lot and park at 1130 at night and go in the lobby and that takes my PIN but wait! Unfortunately for PNC customers this ATM is not taking cash deposits tonight :/ bummer. So I complained through the app again. Nobody answered me tonight. Most times they do. Then I checked my message history. Every month this year I've had a non working issue with PNCs atms. I only deposit at them maybe twice a month. That means half the time their atm doesn't work. The soda machine at my office works statistically better than my banks money machine. That's not right. I opened an account with a different local bank this week. We'll see if their ATMs work more than half the time. Keep ignoring your customers PNC. I hope it comes back to bite you.
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March 2024 by Roberto Rodriguez
The ATM has the option to make cash deposits but it is not always available. ?
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November 2023 by Amy Hawley
Parking is good. Location is convenient. Tellers and management are very accommodating and friendly.
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August 2023 by Google user
I have had a premier account at once for years. I went to the Whitehall branch to get something notarized. They didn't ask if I had an account just told me they didn't do notaries unless for PNC business. I asked if that was a new policy since I've had things notarized many times. They said not new. A few hours later I went to my local branch and got it notarized. Not sure what's wrong with the Whitehall branch but very glad it's not my branch.
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July 2023 by Jesus Suárez
Excellent bank, good service
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July 2023 by Ashley Scott
Always a line. Just expect to wait.
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July 2023 by Jeff Sosinski
I have had a premier account at once for years. I went to the Whitehall branch to get something notarized. They didn't ask if I had an account just told me they didn't do notaries unless for PNC business. I asked if that was a new policy since I've had things notarized many times. They said not new. A few hours later I went to my local branch and got it notarized. Not sure what's wrong with the Whitehall branch but very glad it's not my branch.
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May 2023 by Michael Emerick
Efficient and pleasant...friendly tellers
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April 2023 by Elizabeth Kern
Stopped here to get a cashier’s check as we are buying our first home. Andrew assisted us and we couldn’t have asked for someone better. He was very understanding as he had just gone through this himself not that long ago. The bank was very busy and he was also working the drive thru customers. He handled everything with ease.
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January 2023 by Mariah Balut
Allison is absolutely wonderful!!! She helped me out and was so kind! You can tell she cares about the clients! 5 stars for her!
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November 2022 by Jaylene Perez
Love using the drive through service. Great customer service always, thank you to the gentleman that helped me out today. He was so helpful and knew the perfect thing I needed to help me out today!
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September 2022 by Vincent Cheng
Pretty bad experience with this branch. Basel one of the personal advisors had a very condescending tone the whole time, talking to us like we’re stupid. Redeeming factor was the Gabby the teller was very pleasant and helpful. Would not recommend if you can bank with someone else.
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September 2022 by Fadi Achkar
I went there yesterday to get replacement of my atm card so I was told to sit and wait so I did yet there 3 people sitting in office not doing anything yet I had to wait for about 20 minutes and no one came to help so I ended up leaving with out my new card this branch is the worst ever very bad customer service
