PNC Bank has a mix of customer experiences. Many clients praise the exceptional service from staff members like Angel, Andrew, and Allison, who are noted for their kindness, understanding, and helpfulness. Customers appreciate the drive-through service and the assistance provided during significant transactions, such as purchasing a home. However, there are some negative experiences reported, particularly regarding one advisor's condescending tone, which contrasted sharply with the positive interactions from other employees. Overall, while PNC Bank has commendable staff who care for clients, the inconsistency in service can impact customer satisfaction.
Parking is good. Location is convenient. Tellers and management are very accommodating and friendly.
April 2023
Stopped here to get a cashier’s check as we are buying our first home. Andrew assisted us and we couldn’t have asked for someone better. He was very understanding as he had just gone through this himself not that long ago. The bank was very busy and he was also working the drive thru customers. He handled everything... read full comment
January 2023
Allison is absolutely wonderful!!! She helped me out and was so kind! You can tell she cares about the clients! 5 stars for her!
