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“Really took care of me when i went in to get a suit. Very knowledgeable and polite. Made the whole process easy. Especially when it can be a struggle to find stuff at regular stores. Their clothes also have a bit more give to make mobility easier.”
“This Whitehall PA store is the nicest and largest Boot Barn, and I’ve shopped many locations in TX. Debra provided great service. Bought the black Caimans, Dan Post. Looking forward to returning and shopping again - Sugar Land, TX”
“They have great prices and right now they're having really good holiday deals the downside they always only have one register open maybe two so it's a long wait in line when it's busy. Also make sure if you need customer service or layaway to go in the correct line which is to the left. If you stand in the sale line you will be redirected and that's a pain. ?”
“good selection of a variety of items. only problem, like others have stated is the coupons provided, usually arent valid on name brand goods anymore. jewelry dept is gone and replaced with some overpriced makeup section.”
“Had a great experience at this location this past week! Wanted a specific shorts and shirt set for my son that was on sale, but his size wasn’t available in store. Josh ordered the shirt to be shipped to my home, but the shorts weren’t available for him to order or for me to do so online. But he knew when their next shipment was coming, and said he’d look for them and if they happened to get them, put them aside for me. The next afternoon I got a message that they came in, and he put them on hold for me, along with “I know you wanted these for your son’s birthday, I hope he loves them!”. Just so kind and so helpful!”
“Some people say Hot Topic isn't the same anymore, but it's also not the edgy 2000s anymore!The store is always neat and clean. There's never any obstacles (besides people). They're too expensive for me on typical, but I still get specially stuff, like my Sailor Moon swimsuit.That said, I ran into a hitch where online had some MAJOR issues, including sending the wrong sizes. Online didn't/couldn't fix it, but a manager recently fixed the issue by replacing it. Thanks!Nothing I can really complain about save for prices, which is out of the store's control anyhow.”
“A lot of really good deals on women's stuff. My wife and daughter got a ton of things. They had a lot of clearance prices on spring and summer stuff that they will hold onto for next year, and also had all of their fall and some winter clothing out. The merchandise is well made and lasts the wear and tear of everyday use. My wife also gets a lot of work clothes there (she is in hospital administration). They are comfortable and alow her to dress nice at good prices. The men's department has progressively gotten smaller over the years, and carry fewer choices.”
“I had such lovely service today! Makayla was the associate who was attentive and surely made my visit today easy and productive! Thank you so much for a great trip and new shoes!”
“Was looking for new Nikes for my son. Staff was very friendly. Store is very nice. Price is great. We found the same shoes marked up significantly at smaller vendors.”
“There should be more variety of men's clothing, change the doors to modern ones, for a store of such prestige it is a shame, there are good offers and everyone who attends should be bilingual!!”
“Store was smaller than expected with decent variety but my rating is solely based on my customer service experience. I bought 6 items but left with only 3 and didn’t realize it until I got home and settled in. Due to how much I spent on 6 items and only left with 3, I gave myself no choice but to go back and reclaim the remaining items I paid for. I was praying I wouldn’t have to go through any hassle, but when I came back, the items I left were already put to the side with a note specifying that it was forgotten. The cashier responsible for putting my things to the side I believe was KNAOHUE ??? I definitely think I butchered the name I apologize. I value this type of customer service. It might not mean much to other ppl, but this service made my day.”
“I had two occasions to need a suit from Men’s warehouse. One was for a funeral which was a very upsetting time and I did not exchange much with my salesperson. The second was a wedding which allowed for a more joyous celebration. I had no issues either time but the wedding suit I dealt with Marcus. Marcus is a young guy who at my old age immediately thought this kid is going to annoy me. I couldn’t have been more wrong. Marcus was a great salesperson. Not the pushy type selling all the extra bells and whistles but the type when you made a suggestion you listened to it. Obviously this young guy has more sense of style than I do, if it were up to me I would wear a pair of jeans a hat and some boots to this wedding. Marcus put me in a very nice blue suit and accent it with some black. That allowed me to not have to wear those dreaded baby shit brown shoes. He was very personable as well. Talked about the wedding asked how big how many people and where it was at. Not the type of conversation I was expecting to get. I enjoyed my shopping experience not only because it wasn’t a funeral but because Marcus made it fun even when he was making fun of my lack of style. Thanks Marcus”
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“Quality suits all around. Went there for my prom suit and they did mild alterations on site. Very good customer service would recommend to anyone looking for well made and reasonably priced suit.”