Mailbox Centers near Whitehall, PA

“Had to get a package shipped from a local store in their area to out of state. They picked up the package from the store, packaged it and I received it next day. This saved a lot of time for us if we drove to get it ourselves. Above and beyond customer service!”

“The clerk noticed that I did not have everything prepared to ship my items and instead of telling me to do the required steps first and then checking me out, she told me what I needed, helped me pay for things and tools care of making sure my packages were ready to ship. They were incredibly patient and efficient as the store was busy and were able to assist me and two other customers in unison without issues. Truly impressed and one of the most positive experiences in retail establishments I've had in the past few years.”

“Love this UPS! I have never had a bad experience at any locations I've been-- but this location tops the cake. They are always so kind and friendly no matter the time of day, year or amount of people in line! They make it so easy to do to return packages. They are also super helpful if you need help with any packages as well,”

“Great customer service and attention to detail. Always see the workers go out their way even if volume in the store is high. Friendly demeanor and an attitude to help and go above answer questions for me and other customers every time I go. It’s always a pleasure to visit my home store.”

“This is now my go to mailing hub. The staff is super friendly and they give personalized service. I am always greeted with a smile. They took the time to get to know me and send me my receipts by email which helps me to keep track of them better - no paper to lose. Someone is always there during their hours - this was a problem at the grocery store I was using. I love the one stop drop off location - I can drop off all my - USPS, FedEx and UPS - at one convenient location. No more running around town to different locations. I highly recommend this business!! Keep up the great work.”

“The Palmerton P.O. IS a professional atmosphere where people can go in and send out mail with tracking for assurance their package will arrive. It is only on average between $0.10-$2 to jump up from 1ST Class to Priority Mail (depending on weight and distance) and it includes the tracking information to rest easy knowing when it is delivered.The counter associates are friendly, professional and they DO seem to know everyone. The two female clerks inside the building make it their business to know their job, the postage rates and services. Palmerton PO also has at least one new staff as well to beef up mail services. They ARE helpful and it is only the customers' candor that warrants the responses they receive.The mail delivery can be faster, but think about how there is limited staff, increased quantity (anywhere this would pose to be a challenge) and people taking off for personal illness things will slow down.Since the 2020 COVID-19 pandemic and beyond, I have yet to have to call down there and say I am missing anything (whether a letter, package etc) and I am happy to claim since living here in early 2016, NOBODY has ever tampered with my mail.Also, the individual that cleans the post office lobby areas is always doing an excellent job keeping the place CLEAN AND SAFE! You can clearly tell she is generous with the cleaning service/products!Keep up the great work and thank you for the service!”

“Conveniently located on Lehigh University's campus and makes picking up packages and letters easy. For students, they will let you know when they have a package or letter for you. Can ship packages usps, ups, or fedex here and they will give you the prices for each when you ask.”

“This is the best place to go when mailing anything, They help you do every thing you don't know how to do. They are fast. Courteous and just wonderful! Arianna helped me and i had to send this out to say she goes above and beyond?”