Macy's, established in 1858, is a prominent department store with over 740 locations across the U.S. and a robust online presence. The Macy's Rogue Valley Mall offers a wide selection of top fashion brands, including Ralph Lauren, Calvin Klein, Clinique, Estee Lauder, and Levi's. Customers can find clothing, shoes, housewares, gifts, and furniture in select stores. Reviewers have highlighted both positive and negative experiences at Macy's. Many have praised the helpful and kind staff, particularly in the women's department, jewelry, and furniture sections. Exceptional customer service has been noted by shoppers who received assistance from attentive associates, making their shopping experience enjoyable. However, some customers expressed dissatisfaction with specific interactions, citing instances of unhelpful or rude staff members. One shopper detailed a frustrating experience involving unclear pricing and unaccommodating employees. Despite this, other staff members intervened to resolve the situation, showcasing the store's commitment to customer service. Overall, while Macy's is recognized for its quality products and some outstanding service, experiences can vary significantly. The store remains a popular destination for those seeking fashionable clothing and home goods, although some customers may prefer the convenience of online shopping due to mixed service experiences.
Large dept store. I wish they had more fitting rooms. Macys needs more selection of misses clothes, casual clothes.
June 2024
Dress department at LV store rivals what Lord & Taylor used to offer in KOP. Excellent service!
June 2024
There should be more variety of men's clothing, change the doors to modern ones, for a store of such prestige it is a shame, there are good offers and everyone who attends should be bilingual!!
