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March 2024 by jose zorrilla
Best ?? bank ever,, super nice service fast if you have to take out several amounts of money you don't need appointment they don't ask why,,and if they don't have All that money on one place they set up everything for you to go to the next place closer to you to the rest of the money ?.. super easy..i love this Bank ❤️❤️ plus best rate of the market and loan...???
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January 2024 by Monica McCullum
Great experience getting a loan was a smooth process and Gabby was great and responsive would definitely recommend the credit union
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January 2024 by Jim Cornelius
Very friendly staff and a great experience!
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December 2023 by Terry Ciesla
When my husband passed, I went into the bank to make changes to our accounts. The people in there were sympathetic and willing to help me with the changes I had to make. They made me feel at ease to know if a time came they were always there to help.
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November 2023 by Derek J Lang
SEVERELY understaffed. Don't use this branch if you have anywhere to be afterward. Reps will often all (or both, or the only one) be tied up with opening accounts or handling customer service issues, rather than servicing regular customer requests (deposits, withdrawals) in a timely fashion and making people requesting other services to wait.Friendly staff... when you can actually get to work with them.I just had a 15-minute wait on a Saturday morning because 3 of the 4 reps were opening accounts or dealing with customer service issues, and the 4th had to help out the other 3. This is normal.
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October 2023 by Joe Greene
In these turbulent times we decided to seek a financial institute with local roots. A bank that is not buried in derivatives and beholden to stock holders. My bank was recently downgraded by Moody's Investor Services, so it was time for a change, we were not about to hang around for a bank bail in. After considerable research we decided on a credit union since they are less apt to invest in risky ventures which lead to detrimental downgrades. That’s where First Commonwealth (FC) (Whitehall) comes in, we decided to make an appointment. FC’s website made it easy to make an appointment, they communicated in a responsive manor and reminded us of our visit. Upon arrival we were cheerfully greeted by Gabrielle and she laid the ground work for our membership. Poor planning on my part we had to return later in the day with the information needed to complete the process. Deborah cordially helped us iron some issues out we had transferring money from another account. The facility is modern, responsive and welcoming. Management solicited any concerns and followed up with a satisfaction survey. Now we are slowly working on the process of transferring assets in a incremental way. Our initial impressions are extremely positive at this point.We thank the staff at First Commonwealth for their assistance.
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June 2023 by Gary Salter
Very willing to help, young man we had was new so he didn't know all the answers but was quick to get them. This is the second time we used FCCU.
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June 2023 by Guillermo Cruz
Only bank that STILL charges overdrafts. Wells Fargo gives you 24 hours to come up with the money. Bernie Madoff would love this "credit union". The whole point is a credit union is to save money, NOT SPEND MORE!
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May 2023 by Garry Trexler
Always friendly, polite and knowledgeable of there job and will always help you
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April 2023 by Renan Nassar
My favorite bank and favorite people and manager and they are always at your service I live in Whitehall pa and I couldn’t pick any other banks over this location
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April 2023 by Mansour Farah
The best services ?
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January 2023 by Joe Nigito
I have been with First Commonwealth for 30 years and their service is second to none. I have moved to North Carolina, but I will still use them.
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December 2022 by Bryanne Horn
Maha was wonderful on the phone. Super informative and caring!
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October 2022 by Spring Wells
Just the service a customer could hope!
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September 2022 by Dean Martin
Had my Truck Taken due to Them saying I didn't have insurance ! Went To Hell And Back With Everyone at the bank ! Horrible Liars !
