Best Buy, a renowned electronics retailer, offers a great selection of products, but the customer service experience can be hit-or-miss. While some customers praise the exceptional assistance provided by staff members like Jess, Lauren, and Isaiah, others report difficulty finding knowledgeable employees to help with their needs. The store is generally well-stocked and spacious, allowing shoppers to browse at their own pace. Customers have purchased a variety of electronics, from unlocked smartphones to compact cameras. Despite some inconsistencies in service, Best Buy remains a popular destination for those seeking a wide range of electronic goods and tech-savvy support.
Help is always there to lead us. They were prompt & courteous. Speedy checkout.
July 2024
Great selection of products. Customer service could have been better. I purposefully walked around for 30min and wasn't approached once. If it wasn't for the big selection of products I'd have given a 3 star rating.
July 2024
Took a little time to get someone's attention but once I did, I was taken care of quickly