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“I arrived after they had closed. The manager ask if he could help me. I told him I needed to cash a check, to pay the plumber. He assisted me with taking the money out of the atm. He said he would call the 800 number if there was a problem taking the money out of my account thank you”
“I had to visit the branch in person today. Once inside the wonderful Lynnice Jones sought me out from her busy station. She took me to her cubicle and handled my transaction, she did this with the utmost professionalism and kindness. Then she spent the time to help me get a fee refunded. I will be back in the near future to look into refinancing my auto loan and opening a credit card, both of which she informed me about.Message to management: take notice and take care of employees like Lynnice J.”
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“Commendable! I have been visiting this establishment (White Oak branch) for years. It is absolutely the best treatment one receives here: Professional, prompt and courteous. My recent interaction was with Rose and Kristen. Thank you ladies! Thank you entire team for being there!”