NAPA Auto Parts - Tunnessen's is a store known for its exceptional customer service and knowledgeable team. The staff works fast and demonstrates a great sense of urgency and community support. Customers describe the team as trustworthy, helpful, and kind, with a willingness to go out of their way to lend tools and assist in emergencies, such as helping travelers who have broken down. They are praised for providing good tips and even allowing customers to learn by doing tasks themselves. The store is recommended for both locals and travelers, with some customers driving an hour out of their way specifically for the service. The team is skilled at finding the right parts and will obtain anything they do not have in stock, which is rare. The overall sentiment highlights a great company with a helpful and smart team dedicated to getting customers back on the road.
Had a bad battery while on vacation visiting the area & went here. Staff was nice & helpful. Lent me tools to change my battery. Great experience!
July 2025
My car battery died the night before and I needed to replace it. Rob helped me with the prices and even helped to give me a little seminar on how to replace my battery in front of the store. Even let me do it myself so I could learn, while giving me good tips (I inisisted that I do it myself). Thank you Rob!
May 2025
These folks work fast; they are a very great team of smart Men who know their parts. They have a great sense of urgency and community support and appreciation. Thank you to Chris, Shawn, the mechanic, and the owner. I am very grateful for what you do and your kindness. Trustworthy folks. A great company and location.
