-
July 2024 by Alex Deacon
For prescriptions, I suggest showing up around 9:15-9:30 rather than their listed hour of 9.
I showed up at 9 to closed gates. Pharmacist didn't walk in until 9:15. I was able to get my prescription and they were friendly, just wish the online hours matched their actual in store hours.
-
July 2024 by Scott Wilkinson
Super kind humans. I enjoy stopping by the West Reading rite aid to see what's in the clearance aisle.
-
May 2024 by Dan Fittro
I moved to the area 3 years ago and the pharmacy staff recognize and greet me, already going for my prescriptions in their hanging file system.
Not sure why other people mention an unfriendly staff. I’ve experienced that elsewhere but here they are nothing but friendly
My only complaint is that maybe a quarter of the time if you call there isn’t anyone who can pick up the phone in the pharmacy itself. I get that they’re busy and it happens. But still, that’s something to address and probably not helpful if I pretend it’s not an issue.
Otherwise they do a great job!
PS I like the designated lunch times now.
-
April 2024 by Kayla Acosta
Absolutely worst pharmacy by far, they never open on time!!! No one ever answers the phone calls , and they never have anything in stock! Ridiculous
-
April 2024 by Loris Rodriguez
These people never answer the phone!!
-
February 2024 by Nikki
Never been to such a disorganized pharmacy. Go elsewhere if it is an option
-
February 2024 by Youme Vanessa Memenon
The pharmacy is NEVER open on time... 9:17 still closed and the pharmacist comes trotting in all smiles like yeah I know I know. I try coming in the afternoon they are closed for lunch. They need to do some serious hiring, this is unacceptable.
-
February 2024 by A Caliboso
Awful place to get a prescription verified and refilled.Called from Friday until The next Thursday and no one ever answered the phones ... Went there in person and they were rude and stated they did not receive it. Perhaps if they'd answered the phone call I could have gone back to my doctor and had them verify it before driving over there ??♂️
-
December 2023 by Mr. Rosé
Pharmacy is supposed to open at 9am but they open whenever they please
-
October 2023 by Doris Logan
Cleanest pharmacy I’ve been in, well stocked, the pharmacist took the time to answer our questions. Cashier was friendly and helpful! Above all they did not rush us through our experience as so many other pharmacies have done.
-
July 2023 by Jim Shivers
Years ago, it was nice to have a membership card, you got nice discounts on just about everything. But as the years go by, so does the discounts, the customer service, everything. Yesterday was my last straw.....My insurance program has a OTC system where they pay for general over the counter things: generic allergy meds, head ache things, even eye drops......but Not Rite Aid ! ? Oh, they're listed as being in the program, but they refuse to accept the items. Before yesterday, I talked to someone from my healthcare insurance and explained what was happening there. They explained to me that when that happens, they(Rite Aid) could call the toll free # and they would help them program their register to do the right thing. They Refused !! No Empathy
-
February 2023 by Heather W.
SHOCKED & DISAPPOINTED!!I have been shopping at Rite Aid for over 30yrs...and at this very location, over 10yrs. I literally come to this store or the other store located on 6th st, around 5 to 7 times a mth... I can guarantee every time I go to either store, I can spend up to at least $50-$100... Today it so happened that I was closer to the Penn ave location.... So my fiance and I brought our things up the register that we were purchasing....So the older woman behind the register (that has been there for many many years...) First off, was very standoffish with us... Usually she's very friendly, says hello.. etc... I heard her speaking and laughing to other customers but when we walked up it was a different story for some reason...anyway, she told us our total, it was a little under $80.00, so we had paid for our purchase...she had put a whole bunch of my items in one big bag... Which that whole bag was so over filled, with my items popping out the top, meaning there is absolutely NO room in the bag for nothing else not even a candy bar!! Then she hands my fiance our last items (2boxes of cereal) but she had put these 2 boxes of cereal in a thin tiny bag... Where as she is handing over the bag, the bag was literally already ripping, and you couldn't even grip the handles because the boxes of cereal were hanging out top of the bag... He had asked her could he please get a bigger bag because the bag is ripping she has said oh you could put it in the other bag... First off if a customer ask you for another bag how can you deny them that? But regardless, it was totally impossible.... We had held up the bag and asked her how? There is no room in this bag!! She said the store is trying to save money... And I said yeah well we just spent money so I would like a bigger bag please....So she miserably hands me a bag (*as if she is paying for it out of her pay check) she said well very soon we will totally be done with bags all together... I just couldn't believe how this woman can actually deny a bag to a customer... After seeing the bag was ripping and that the items couldn't even fit in that bag... And then telling us to try to stuff the cereal boxes in the first bag that she way over filled to begin with?!?! Absolutely ridiculous!!
-
January 2023 by John Cash
The drinks are always under stacked ? once in a while isn't bad, but most of the times, it is bad, and all young workers do is standing around, where's that energy? keep up, imagine when you hit 60. If the shoe fits, is all yours. ?
-
December 2022 by Brandon Hertzler
Pharmacy is closed on Sunday. Does not flag it for health care providers
-
November 2022 by Larry Burdine
It's a great store and the people are very helpful.
