“The Moore Road branch is awesome. Great employees great service all the time and your branch manager Jennifer Storti is awesome. Thanks for all they do for Samantha’s Towing. ???”
“I LOVE this bank. We switched all of our accounts over to First Resource and couldn't be happier. The customer service is great -- no waiting on hold, leaving a message, we will get back to you in 24 hours. A real person actually answers the phone and resolves your concerns -- right away. Bank here -- game changer.”
“We recently purchased a new home where 4 previous buyers, with signed contracts were unable to obtain a mortgage with the National money center banks.. Allen was amazing walking us through the process other banks could simply not accomplish.”
9AM - 5PM
901 Fayette St, Conshohocken“Richard Brown was very helpful and spent hours helping me through a technology slowdown and glitches in the needed forms line. He persisted and successfully completed my request.”
“The East Norriton branch for the American Heritage Credit Union has been my branch for decades, and I was assisted recently by a very patient and helpful young woman at their reception desk who managed numerous transactions and changes to my account, providing wonderful customer service. Great job!”
“Jason Zheng, a relationship banker at Chase Bank, just helped me sign up for a credit card. He was extremely helpful and a real down-to-Earth guy. As I left, my car got stuck in the snow. Jason and a few other employees helped push so that I was able to get out. Everyone there was super nice and very helpful!”
“Phenomenal customer service from Emmanuel! I went in with my kids to open up their first checking accounts, something I could have done online but wanted it to be a memorable experience for them. Emmanuel went above and beyond, engaging my kids throughout the process, making them laugh, and being incredibly patient when we encountered technical difficulties and it took longer than anticipated. He even fixed additional issues without being asked.When we left my daughter said “that was a 10 star experience!””
“I've been a member of this credit union for 20 years and it's because the customer service is amazing!! You can call and talk to an actual person who really knows the answers to your questions. I moved out of the area but can use shared branches close to home for everything. Fraud problems? Nope! They contact you with any unusual activity right away. I had a mortgage through them and NEVER had a problem. The app allows remote check deposit and secure text messaging which are responded to right away. I recently went to the Blue Bell branch and Shane was such a pro for both of the big transactions I had that day. In person, over the phone, or by secure text on the app, their customer service is unmatched. If you want the best customer service, this should be your credit union!!!”
8:30AM - 5PM
502 W Ridge Pike, Conshohocken“The Assistant Manager Noah is a great person to work with. He has helped me out on multiple occasions, Great ambassador for TD. 5 stars hands down, thanks for all your help!”
“I opened a checking account at Citadel credit union and was serviced by Sarah Russakoff she is a true professional. She explained other products that are available at Citadel that I may have been interested in. She made the whole experience simple and enjoyable.”
9AM - 5PM
76 E Lancaster Ave, Ardmore“The staff of Queen,Rochelle,Josie,Joe are amazing and always willing to help even they are having technical issues. They have a family atmosphere and always pleasant to talk. Josie the branch manager is amazing.”
9AM - 5PM
451 W Johnson Hwy, Norristown10AM - 4PM
520 W Lancaster Ave, Wayne“This is my first time living in US, then I decided to open a primary bank account on Citadel, and secondary on BofA, and I have to share to you that I had the best professional customer service. The manager on duty explained me many stuff in details and with all of knowledge. I am very glad and in same time I would like to share how satisfy I am felling with this Financial Center located in Strafford.”
8AM - 4:30PM
595 E Lancaster Ave store 5, St Davids“I’ve been a member here for about 30 years. Love this place always! I recently needed to refinance my house and Barb was my loan officer. I can’t say enough wonderful things about her. She went above and beyond to help me in a really difficult time. She added a human element to banking and that’s invaluable in my opinion. I hope someone sees this and gives her the credit she deserves. Thanks!”
9AM - 4PM
101 Ridge Pike, Conshohocken“I had to deposit a check for my business. I forgot my personalized deposit slip. The teller could not have been nicer and looked up my information and filled out the slip for me. And she did this all with a smile, while joking around with me. One of the best experiences I've had at any bank branch ever!”
8:30AM - 6PM
9165 Ridge Ave, Philadelphia“Everything needed to build your finances as an individual or family person. Staff are normally ubequitiously professional. Only downside is if you need business services then you have to go elsewhere.”
“Norristown Bell is by far the best bank/credit union I've ever dealt with. I've always dreaded having to go to the bank, now I actually look forward to going.It's a local credit union that actually cares about its local community!”
“Alvin and Iginna were great and fast! Had an issue with my business debit I was in there less than five minutes to reset pin! I went to a south street philly location and they sent me all over and saying I needed an appointment. But Alvin and Iginna took care of it right away. No appointments! I will drive 45 mins again to this bank if needed. Love their service.”
“Tom Rhodunda of Meridian Bank was very helpful every step of the way in our home buying process. He was available for every question and concern we had. Whether by phone, text or email, we were always able to reach him at any time. He responded quickly and explained everything so that we were able to keep up with a very complicated and fast-changing market. With his advice we were able to lock in at a lower rate. We grew to trust him more as a friend than a banker.”