“Very good experience with Kia, very caring individuals, work for this company. I left my sunglasses there, I forgot about them! I called them two weeks later! Still had them! I appreciated ,honesty.”
“Well for 1. They havent even been open for 35 years. Anyone who knows the area knows that it was a vacant lot all through the 80s and was built in the mid 90s. It has also changed ownership in the mid 2000s. Ive had two cars from there and both lasted me quite a while and were resold by me to live on some more. People dont take care of the cars and wonder why they break and dont last. Someone mentioned about blowing up an engine. Im a car guy and ive never blown up an engine. You have to seriously neglect a car to do that. The low review is un warranted.”
“I had a scheduled appointment, of which I kept, as did the service department. Showed up at 1500, and left after 1700. I was there for a service and tire rotation. The young service advisor felt so bad, much worse than I, that he took care of the bill. I did not expect that, nor did I ask for it, but he did it anyway. That folks is called customer service. I'm not a Ford person myself, however, if I were, and you are, I would recommend Shults Ford.”