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May 2024 by Kandida Sharrow
I typically have my prescriptions filled here, but the other day I went in to pick some up my doctor just put in. The pharmacist was very helpful and said one wasn’t ready yet. I asked if I could send my husband to pick it up later. She said it was fine. Then, she called me to let me know she couldn’t fill it until the next day because of a note the doctor had on the item. She didn’t want my husband to make an extra stop. I thought that was very thoughtful and great service because it did save us some time.
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August 2023 by The Washington’s
You call ahead to get your prescriptions filled they tell you a time and when you get there you have to wait the same amount of time they told you on the phone they are not professional at all.
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April 2023 by Wolf
While convenient and some associates are nice. The way they handle filling of scripts and way they treat you like you don't do few things makes you really want to not return.
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October 2022 by Brenda W.
I had such a positive experience shopping here today. I have the habit of intentionally leaving my cart at the end of an aisle, parked out of the way, to avoid congestion. Well, today, during non-peak hours on a weekday, my cart went missing. I realize sometimes I DO forget where I leave it but I looked several aisles in each direction for naught. Seemingly looking perplexed, i made eye contact with a friendly employee and explained. I went on looking because maybe a clerk thought the cart was abandoned or maybe someone thought it was their cart. As I was about to give up and nearly resigned to start over (I was nearly finished with my shopping) here comes that friendly nice employee with my cart! He had found it clearly somewhere I had not left it. Haha. I get it. Somebody accidentally grabbed my cart and by the time they realized it, they left it where it was. But, oh, how nice not to have to start over. Adding to that? My cashier was extra pleasant asking about my day.. And topping it off? Another pleasant and smiling employee greeted me at my car and took my cart while offering pleasantries. Yeah, yeah, this isn't every day and I could complain about prices or a cashier's off days. Not today. Not here. Today was a stellar day and I am grateful. When someone smiles, ya smile back and that interaction lasts much longer than the moment.
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May 2021 by MARLA TUMUTCH WILLIAMS
BEEN GOIN THERE YEAR VERY GOOD PHARMACY
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May 2021 by Rick C.
Good pharmacy with auto refill. Most times I get prescriptions on time however, a few times I was told prescriptions would be ready at one time but than 2 hours later it's done. usually this place is never busy.The store itself is clean and employee's are nice.
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May 2021 by Annie Rhodes
Employees have always been patient and helpful.
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April 2021 by Scott K.
Good local grocery store. Good bakery. Decent sale prices. Chris Vassi is a great and friendly team member. Very helpful . Pleasant to see that in these Covid times when nobody wants to work. Citizens Bank inside could use some customer service skills. Stay safe
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January 2021 by Robert G.
Staff is almost always friendly, biggest issue, SO FEW staff working. Wed 1/20 at 5.12p, 2 registers with staff and only 1 self-serve. Express is not even open. They have 4 self-serve, but never never have more then 2 open at a time. Open more self-serve or have more staff, management on checkout. This is not the first time, just the format time I was in line long enough to type this.
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December 2020 by Amanda Fries
Yet another pharmacy that is just too busy to be helpful. I asked if they had the liquid version of my prescription as not everywhere carries it. They told me they did; they didn't. All the pharmacist did was check for the pill form. Now I'm stuck with a prescription of pain killers I can't take and can't get a new prescription for to go anywhere else because it's a controlled substance. I'm utterly tired of pharmacists across the board being over worked and the result is them visibly being irritated at every request and giving terrible service. You can tell these poor people deal with being yelled at all day. They are visibly worn down and irritated by dealing with customers. I will literally drive 30 mins past this location to find another pharmacy from now on.
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November 2020 by Joseph Richardson
I was an employee from November 2019 until October 2020. I was recently terminated at work because I passed out in the bathroom after struggling to stay aware for two hours while doing my job. I wouldn't wish this on anyone. If you have more than one job, they will not work around it, at least if you're African-American. I don't recommend seeking employment there.
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June 2020 by Cathy T.
It's pretty bad when you have to leave the customer service desk at one Giant Eagle to call another Giant Eagle customer service desk to get the answers you need about bus passes. First I had to look it up myself on my phone. When I showed her what I wanted and asked if I could purchase it, it produced a "duh." She clearly did not care to help me figure out how to give me what I was looking for. All she had to offer was "I don't know. I don't ride the bus." So I left to call another Giant Eagle customer service desk from my car, got my answer then went back in to make my purchase. Why are you working customer service?? Learn your products!
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October 2019 by Mary Ann W.
Dirty store. I only go to this store if I ran out of milk. The produce in the past has been filled with fruit flies. My son's home as well as ours became infested with fruit flies from bananas bought there. Never buy their produce. You mights as well drive a little farther to one of the other GE. You would be better off.
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June 2019 by c laird
This has to be the rudest staff ever. Called to refill a prescription and was told I couldn't pick it up until the next day. I explained that I needed the medicine ASAP. They told me it would be ready later. Went to pick it up and 24 hour refill stickers are put all over the bag and bottle a little unnecessary. Also wait times are ridiculous long.
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December 2018 by Tanya Adams
Always a wait, not friendly, phone wait is excessive long, poor customer service,e,. The head pharmacist is the only real health worker.....I wouldn't recommend...got to Giant Eagle Pharmacy anywhere but here and Southside Wharton Street location.
