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July 2024 by Keith Nodaros
I called 5 min before closing, let the phone ring 10×, it was picked up then hung up. Attempted call back, machine was on indicating closed.
I wonder y they recv such poor reviews?
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March 2024 by Bob Grace
Took longer to get my script filled than expected and the service was slow.
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March 2024 by Sanjeev Karki
I will never recommend Giant Egle pharmacy, very unprofessional employee works here, I went a couple of times for a flu shoot they said their system not working or I needed to wait 2 hours.
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February 2024 by Dong Johnstine
3 people waiting on one person for 20 mins as a line forms... beautiful system they got there
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December 2023 by Tyler Diven
Been 2 days and they claim they haven’t received a single prescription from my previous pharmacy and were very rude when inquiring
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October 2023 by Deb Barna
Ridiculously long line. Only one person working for pick ups. Time to change pharmacies. No wonder their rating is so low.
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October 2023 by Michele M
False advertising. I went in to get a vaccination and they turned me away, because they are too busy filling prescriptions. They should change their website to allow appointments or provide specific vaccine hours.
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October 2023 by Meghan Fitzpatrick
Great if you enjoy regularly standing behind 15-20 people in line just to be given the incorrect prescription.
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September 2023 by Jeff Williams
Practically incompetent. Also they seem to find it funny when they are out of your medication
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September 2023 by Shayne Boydell
Poor customer service from pharmacist, prescription is never filled when sent. They also are always out of it, and never contact you about this. My prescription should have been filled over a week ago, no one ever told me it was unavailable. Then they changed the policy so certain prescriptions can’t be transferred. So now I have to take time out of my work day tomorrow to make my doctor call the same script to the giant eagle .5 miles away from this one! Looking into changing pharmacies now!
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October 2022 by Ted Parker
I wanted to thank Kristen and Wendy for going above and beyond yesterday. They truly understand what customer service is. They went of their way to help find a coupon for one my prescriptions. I really appreciate extra help that was extended to me. Thanks again !!
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October 2022 by Odessa Meredith
There’s a woman in this pharmacy that is so unnecessarily rude. She does not need to be working with the public at all.
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August 2022 by D223
Prescription is never ready and 80% of the time it is the brand name when my dr has noted generic and worker noted my account as generic only. Most employees are helpful and nice, but there is one youngish extremely rude check out girl. She gets an attitude and corrects me and then gets upset when I give it back. She should not be dealing with the public. I only use this pharmacy b/c it’s the cheapest with GoodRx. Sigh. Tired of waiting for my prescriptions every time I go in!
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February 2022 by trisha nelson
Tried for HOURS to get in touch with the pharmacy. Either the line would disconnect after being transferred from the menu, or after being on hold multiple times for over a half hour each time no one ever answers the phone in the pharmacy.
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September 2021 by cory j
The app and text notifications make it super convenient.
