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April 2024 by Monsserat Jimenez
Very professional, employees that worked to ensure that my experience and, my coverage was top of the line and most importantly affordable. Would definitely recommend State Farm over all and refer my insurance agent Fernando Rivas-Cortez who definitely stays true to the slogan.
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March 2024 by INBA TWO THREE
PLEASE PAY ATTENTION TO YOUR STATE FARM BILL[S]. THEY ARE DELIBERATELY TRYING TO HAVE ME PAY MORE THAN WHAT I OWE. THEY TOLD MY WIFE ONE PRICE AND TOLD ME SOMETHING MORE. ALL OF A SUDDEN DAPHNE SAID SHE DOESNT HAVE THE INFO IN HER SYSTEM I ASKED FOR BUT SHE CAN TELL ME AN AMOUNT. OSCAR WANTS 287.00 ALTHOUGH I PAID 190.00 ALREADY OF THE AMOUNT OWED. 100.00 TOWARD 290.00 90.00 FOR 15 OR 16 DAYS OF INSURANCE. WHICH TOTALS 5.75 A DAY ON A CLOSE ESTIMATE. WHERE IS THE EXTRA 100 AND SOMETHING DOLLARS COMING FROM. THEY TOLD ME BILLING. I NEED A CRITICAL BREAKDOWN. NOT WORD OF MOUTH. YOU KNOW A DAMN RECEIPT. THE AMOUNT IS BEING DOCTORED BY ONE OF THEM. THIS CONVERSATION WAS HAD LAST WEEK. I HAD TO CALL THEM BACK THIS WEEK. I WAS TOLD THEY WOULD CALL ME. NOT ONE ATTEMPT WAS MADE TO CALL. NUMBERS DONT CHANGE WITH MATH. THEY SEEM TO THINK THAT THEY DO. I DONT WANT A BOGUS PRETEXT MESSAGE REPLY TO MAKE YOURSELVES LOOK GOOD.
I WANT A BILLING RECEIPT AND CALL FROM SOMEONE THAT CAN EXPLAIN WHAT HAPPENED. I JOINED STATE FARM AND THEY BEEN TRYING TO GET OVER EVER SINCE. ITS A SHAME. I HAD TO LEAVE THEM. CHRIS SENSITIVE AS EVER AND UNPROFESSIONAL. He said the the 190. was split between 3 vehicles which is a damn lie. My wife paid her original 190. A month Tis is simple math. They refuse to tell me how the price was calculated. They blame billing. This not weird it's them trying to pull a fast one but they are so use to doing this that it seems normal. Show some responsible concern. He was really irrate cause he wants me to listen but he doesn't want to listen
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October 2023 by The Hardy Guit-Boys
I want to thank Fernando of this State Farm office for the amazing service he provides. He helped me get affordable insurance for my vehicle. Spoke with Chris as well! Will look forward to using State Farm for now on! Very professional agents here!Thanks!
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September 2023 by Brooke Scull
I HIGHLY recommend Chris as your StateFarm agent! He gets back to you asap, answer any and all questions (even when they seem silly), and is just always there to help. I have had him as my agent for a number of years now, primarily from my early 20s to present, and every time I may have not understood something or the logistics of how to accomplish certain things, Chris was ready to answer everything in detail and explain it in a way that makes sense! I couldn’t recommend him more!!
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September 2023 by Jarrod Micale
Great service. Fernando was personable and quick with the quote.
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September 2023 by Andrew Suárez
Fernando is the best! In less than 1 hour he helped me complete everything related to my vehicle insurance! With a lot of patience and dedication.
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September 2023 by amsr1804
Fernando is the best! In less than 1 hour he helped me complete everything related to my vehicle insurance! With a lot of patience and dedication.
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August 2023 by Rebeca James
I would definitely reccomend speaking with Fernando. He was very professional and so patient with me on helping me decide which coverage works best for me. I never had an agent break everything down to me so I can understand exactly what I am paying for. I called around a few other places and I felt so rushed and was hard in understanding what I'm getting back. I switched over to state farm and even saved money ! Thank you !!
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May 2023 by Amanda Stufflet
Always so friendly and helpful.
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May 2023 by Moon
I was recommended by my friend Oscar, was warmed welcomed by the team yesterday for my first time. I was helped by Fernando, I loved how he was helping with what I need, want and budget wise. I was there for a while and he went into detail with the life policies, he broke down the prices the difference in values and more. I truly appreciated that. It helped me understand it a lot, the values, and meanings of the different policies what it can do for me and my family. My experience was very good and I definitely will be going back. I definitely recommended them to anyone looking for help with anything at all.
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April 2023 by Rachel James
I would definitely reccomend speaking with Fernando. He was very professional and so patient with me on helping me decide which coverage works best for me. I never had an agent break everything down to me so I can understand exactly what I am paying for. I called around a few other places and I felt so rushed and was hard in understanding what I'm getting back. I switched over to state farm and even saved money ! Thank you !!
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March 2023 by Alonna Columbo
I highly recommend this branch for all you insurance needs. I recently switched to State Farm from Esurance and GEICO, who I had for years for car and renters insurance. You get the benefits of speaking with real people not just online or app support. Fernando assisted me and he was very quick to respond to my inquiries, was so personable, informative and professional. I’ll be referring a few friends and family his way because I know they’ll be taken care of. I’m also saving money which is an added bonus! Can’t recommend these guys enough!
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February 2023 by Kristy Thomas
Daphne was absolutely amazing and extremely knowledgeable! She made my switch from GEICO completely painless and smoother than ever! I don’t think I’ve ever had such a good experience with customer service representative! Job well done, and a happy new customer!
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February 2023 by Ryan Pyle
Megan could not have made the process of switching car insurance any easier! She took care of everything quickly and professionally. I now pay less every month for the same amount of coverage. I would recommend her to anyone!
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February 2023 by Casey Chamberlin
Amazing costumer service experience!
