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March 2024 by alex perez
Very good service
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February 2023 by Curt Wrigley
Impossible to get anyone to answer the phone at a branch. Customer Service has gone way downhill since being bought out again.
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January 2023 by Paul Kavanaugh
They've helped a lot with me setting up my new accounts and get my accounts ready before I move. They've been very helpful these past few weeks.
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October 2022 by Michael S
Fees for everything very disappointing
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February 2022 by charlie mark
Fix your app . Bb&t app worked flawless . Your app is a total joke. If I have to reset my password again I'm changing banks. This is ridiculous. Your trusted with our personal information and cannot even keep an app operating correctly. If this is the future of bb&t it's bleak
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December 2019 by John Haas
The bank employees here are great, however, Mrs. Greer in the PA corporate office leaves a oot to be desired!Bank somewhere else!
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December 2019 by Teddy Barrett
I would give 0 stars if possible worst customer service at both the branch and the overall bank. They are all very polite at the branch but don’t know the bank’s policies correctly and got conflicting information from both the customer service number and the bank. I tried 4 times to get help and was completely ignored and the bank branch manager said she was going to take care of it and I never heard back and nothing was done. They charge fee’s for everything and just want your money in their pocket. I high recommend looking for another bank that actually cares about the customers and has employees that know the policy. I even had trouble closing my account and getting MY money out when I wanted to close it. I didn’t have a debt card or anything linked to the account to use and just wanted my money and the account closed which they make as difficult as possible when it’s your money and your account!
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May 2019 by Eva Kavanaugh
Haven't had any problems with the employees. Always taken care of promptly & with a smile.Seems that they're always merging with another bank.
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May 2019 by Jack Cauley
The employee's at the bank r wonderful!! Corporate BBT are a bunch of thrives though. That's why I closed three accounts and switched my car loan to another institution.
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May 2019 by faith stewart
This bank robs people. They have no consideration!!!
