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January 2024 by Michael
The customer service in the parts department is top notch . I'm extremely grateful to Patrick for his assistance . Thank-you , Michael O'Sheehan
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December 2021 by steven strube
Bob at the counter was so helpful and made my job much easier. Thank you bob.
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December 2021 by Jonathan B
Friendly people, Darin was great. They had what we needed and we were on our way quickly.
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November 2021 by William Vanderslice
Weinstein Supply has always taken care of me when I needy parts. They provide training for tradesmen in the HVAC and plumbing Fields.
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May 2021 by david carman
4 star crew..very helpful
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April 2021 by Cangemi Plumbing
Love Weinstein. Always knowledgeable and awesome products. We use them for truck stock and the showroom is a great source for our remodels ?
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November 2020 by Clay Chilson
Nice and helpful people that work there.
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September 2020 by Klifff
My issue was a bit out of the norm. (Like my life.) They took the time to work with me and ultimately developed a tool to fit my needs. Yes, I said developed! From my experience; you have professional forward thinkers helping you align solutions to fit your specific SOW. Thank you Weinstine! Sorry, no photos this time. Was in rush mode today.
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August 2020 by Steve Ciffarelli
We have recommended Weinstein's multiple times to our customers for choosing their bath products and have had excellent customer service from them each time. Meg Ludlow went above and beyond in helping our recent customer get their materials so we could finish their project. Meg coordinated the delivery, had the driver call when on his way & facilitated this all according to our schedule! It's tough to find this type of customer service these days, but Meg delivered top notch service! Ask for Meg if you need to choose your bathroom products!!
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August 2020 by Martin Goldberg
Good Service
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June 2020 by Lee Rollman
I've been dealing with Weinstein for many years, always a good experience
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April 2019 by Evan Yarnall
Called and talked to Pete in showroom sales, very helpful - needed some replacement parts for our Danze kitchen faucets. Though they didn't have them in stock, Pete got me in touch with a Danze product specialist, who was able to get us the correct parts. Best yet, it was under warranty - WIN-WIN!. Definitely will be coming back to Weinstein for our future purchases. Thanks Pete! -Cheers, Evan in Marshalton, PA
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November 2018 by Karl M.
I live a ways away from the West Chester branch of Weinstein's and so I decided to spec out my bathroom via the Kohler and Moen websites first, then see if they could order the merchandise for me. I originally reached out to a couple of local suppliers via their websites, but Weinstein's was the only place to follow-up with me. Jennifer K. called me the next business day and was courteous, knowledgeable, and professional. Originally, I was just going to order my Kohler products from Weinstein's, but she told me she could do the whole thing for all of the manufacturers I had selected for my bathroom remodel. And so with very little fuss and on a tight timeline, I ordered several custom Kohler pieces and all the Moen fixtures I wanted as well. Jennifer also kept me up to date with status too so I always had a handle on when the items would be in so that I could coordinate my contractor and the tile installation. As it would turn out, I had the contractor from (heck). Although I had paid for delivery, the custom shower base needed to come sooner and Jennifer made sure I was able to take it from the warehouse. They actually were able to load the 245-pound cast iron base into the back of my Subaru Outback with a forklift and did not damage whatsoever (a small miracle as far as I'm concerned). When the contractor broke one of the custom Kohler glass doors during the install and tried to hide it from me (don't ask!) I fired him. And then I turned to Jennifer to help me figure out how to get the replacement glass and hardware I'd needed. All of which she helped me do. She took some info from me, contacted Kohler, and called me back within an hour to tell me that all was on order, where it would be delivered, set my expectations about turn-around times, and expressed genuine empathy for the headaches I had to go through. My bathroom remodel may have been a complete disaster, but because of the way Jennifer handled things from start to finish, they have a customer for life!
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May 2018 by Mike McHugh
I purchased a toilet from Weinsteins a few months ago during a bathroom renovation. The Friday before Memorial day we finally got to the toilet installation. The plumber set the bowl and opened the tank box and found there were no parts included. I ran to Weinstein's and got there at 3PM just as they were closing the gate to go home. I explained the situation to Chris the parts manager. He opened the parts counter back up, looked up the parts, opened a similar tank box and gave me the parts. Chris's dedication saved me from being down a bathroom for our Memorial day bash. Outstanding customer service!
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March 2018 by Noelle C Mitchell
Professional and knowledgeable staff. They get the orders correct the first time which is a long stretch from the area competition. Nice showroom. Just a suggestion, make an appointment before you go.
