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September 2022 by Lwxsky Oli
On 9-9-2022, We hired VanMan to move from King of Prussia to Paoli for about 15 Furnitures.Before moving, I asked the owner Jay for proof of insurance, he claimed he had it, but wouldn't share claimed this is common practice in the industry.During moving, they didn't wrap any furniture and used brute force. The members didn't mention anything about existing defects at the old place. They disassembled as little pieces as possible comparing to prior companies (understandable), but only found some couldn't be moved through doors, and disassembled Furnitures in midair with screws and pieces falling all over, we had to pick up after them.After arriving at new place (15 minutes). They continued using brute force. when moving a desk with shelf to the 2nd floor, one member lift it on the weaker side stand, after 2 cracking sound, the screws holding the stand were sheared off and sockets were destroyed.When assembling the king-sized bed, half of the beams supporting mattress missed screws and hanging in midair without connecting to frame. Clarence said he would fix everything.After he went back to moving truck (26' UHAUL) to pick up tools. I heard loud engine and tire screeching sound and found they tried to leave but stuck on our driveway and destroyed large part of the lawn.I asked Clarence back and inspected the Furnitures together. The desk and bed were barely standing without secure connection. They could fall at any push.I contacted Jay and he said he would file insurance claim after I pay them first.The truck was towed.Later, Jay replied to me insurance company estimated $120 for the two 8-year-old furniture ($2300 purchase price). He would send me a check himself on 9-12. I agreed and asked him to forward his insurance estimate and he agreed.On 9-14 Jay replied the claim was declined so he won't send me any money. I asked for insurance info again and he didn't send me anything.I'm questioning if they have any insurance at all. Not an honest company.
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November 2021 by vinay vasanth
Hired Jay to help us with our move. He gave a competitive price. Guys were quick and professional. I would hire him again for my next move.
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November 2020 by Lorraine DOHRMANN
I hired Jay to move me from a storage unit to my current home. I was surprised to see him show up in a Ryders rental truck which at the end of the move they rushed to get it back on time which also took a few of his workers with it who never returned. At the time I booked Jay I asked him at the door of my storage unit which he was able to clearly see the beds he needed to move one of which was an adjustable I asked him directly while were standing there if they were able to put the beds together and he said yes we do everything. However he forgot to mention to his workers this tiny bit of information. When they put the first bed together they did not have tools and required an allen wrench which they did not have and stated they would have to come back the next day but they would not be putting the other bed together. He also kept moving my day back saying it was due to weather to which I agreed to however the day before the move he tried to move the date again. Anyway his movers were not all trained in the art of moving furniture and packing the truck nor cleaning up after themselves. I could go on however I just want to say he is the most unprofessional and disrespectful person I ever met let alone what he considers himself a business man. I expressed to him my dislike of his practices he stood outside my new home yelling at me ""your nuts lady" and "no wonder you don't have a husband or friends" Think quadruple times before you hire this man to do anything for you. This is the impression and experience he left on me as trying to portray himself as a business man
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September 2020 by Kelsey Kern
Jay and his team were so professional, prompt and flexible in helping us with our temporary move. I will be using him again for my next, final move in Nov. He handled a lot of the logistics that we had been trying to manage with Uhaul directly and was able to secure us a discount for those services. Their positive attitude and considerate service were a breath of fresh air!
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November 2018 by Riz Khokhar
Used Van Man for a recent move. They were fantastic! Jay came and gave me a very fairly priced estimate. He kept me in the loop the whole time regarding ETA and confirming. I can't say enough good things about the workers. Eli and Cisco were amazing! I felt bad because they wouldn't let me help. I moved from west chester to exton. It took them one and a half hours from the time the entered my old home until everything was in and placed where it was supposed to be in my new home. I was very happy with the service. I will definetly be using them in the future and highly recommend them to anybody. Thanks again Jay!
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May 2018 by John Kane
Guys were on time and very helpful. Would definitely use them again..
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March 2018 by Katrina Jogerst
I recommend Van Man moving without hesitation. Jaye and his friendly crew helped me out in a time- sensitive situation with professionalism & were fairly priced. I will definitely use them again!
