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November 2023 by Mike Ciunci
Bought a used Toyota Corolla for my daughter, not long after, the transmission failed. Called my usual mechanic and they do not replace transmissions. A friend recommended I give Tommy’s a call. From my first phone call with Kevin, and throughout the whole process was blown away by the honesty and outstanding customer support. Kevin was amazing to work with and explained in excellent detail the whole process. He also had the team inspect the entire car and assured me other than the trans issue, the car was safe and in proper working condition.As much as it hurt to unexpectedly have to replace the transmission in a car I just purchased, the experience at Tommy’s was second to none and they earned my business moving forward.It’s hard to find and honest, reliable and friendly mechanic, but Tommy’s is all of that. I cannot recommend them enough.
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October 2023 by Sonja van der Zande
Exellant customer service, professional and friendly care all around. 100% recommend Tommy's Automotive for all your vehicle needs.
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October 2023 by Tom Casey
This was my first time utilizing Tommy's Automotive for my 2014 Vehicle. I was very impressed and completely satisfied by all the work that was completed. The entire Team at Tommy's Automotive are true Professionals and I would Highly recommend this Business to anyone who is looking for an Outstanding Automotive shop. Thanks to their entire "Team", for a "Job Well Done".Services: Air & cabin filter replacement
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October 2023 by Cathy Milazzo
We’ve been going to Tommy’s for years and have always had excellent service! Trust is very important and no matter what kind of car you have they’ll do an awesome job! Thank you Tommy’s!Service: General repairs & maintenance
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September 2023 by Tim Leary
We’ve been using Tommy’s for years and always recommend them when people ask us for a reasonable mechanic in the West Chester area. They’re always very communicative and easy to deal with. The fact they offer early bird or evening drop off and lockbox pickup after hours make getting vehicle work easy for my wife and I to plan for. Hope this place stays around for decades.
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August 2023 by Tiffany Kennedy
Would recommend these guys to anyone! They were extremely communicative around the diagnosed problem, how serious the issue was, and options for fixing it. They even gave me a free rental car to use while they did the work so that I could easily get to and from work. After a few bad mechanic experiences, I am so glad I found Tommy's & wont be going to get work done anywhere else!
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August 2023 by Joy Bietz
Tommy's Automotive is the best place to take your car. The staff is caring and attentive to needs. My car is always done in a timely manner and all my questions are answered throughly. I would highly recommend them as a go to place for your vehicle.
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August 2023 by Doug S.
Outstanding...had problems passing emissions...Jeep dealer couldn't figure it out and AAA couldn't either...Kevin at Tommy's fit me in their busy schedule...solved the problem and quoted me a price for a bad hose...when I picked up my Jeep the bill was lower than the quote...when does that ever happen...and texted me a few days later asking how the car was running...I've found a mechanic you can trust...highly recommended
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July 2023 by GWB
I found my new mechanic. Service was excellent, pricing was even better.George Bannan
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July 2023 by Mathew Willman
I had issues with my 2013 Kia Soul. I called and spoke with Kevin about it. He was very helpful, patient, and informative explaining what was happening with my car and gave me excellent recommendations about how and where to get my car fixed given my quick timeline I needed and broke down the pricing structure so I felt confident in the decision I made.As I was moving to CO and needed repairs quicker than they were able to accommodate me if I was staying in the area I’d trust them with my car if I had to go there myself for service and trust they would have done an amazing job at a honest price.All of his advice and information was incredibly helpful to me and I cannot recommend them enough!
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July 2023 by Justin Davis
We have been going there for years. They are honest, responsive and reasonably priced. I'm the type of person who likes to really run a car into the ground before I buy a new one, and they were really helpful and informative when I had to decide whether a particular repair was worth it or if there was a cheaper alternative that would sense. Strongly recommended.
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July 2023 by keir abrahams
I have been going to Tommy's for years and have complete confidence that I am getting quality work. Everything from beater trucks to Mercedes to a minivan with entirely too many miles on it.. they get everything done and they never "find" extra things that are needed. I've also had them tell me that the repair is going to cost more than the Blue Book value of the car which was appreciated and did not result in them getting a big payday.
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May 2023 by Karin Underwood
Above and beyond service and attention to detail from Tommy and his team. Our car needed a lot of work and they went through every piece of the car to get it in good shape as if it was their own. And it was easy to communicate with them at every step of the way. Thanks Tommy’s Automotive!
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April 2023 by Elana Dabkowski
I limped my poor car in with a badly blown tire that was a victim of a Pennsylvania Grand Canyon size pot hole. They totally checked out my car and replaced the damaged tire! Great Service with friendly faces!
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February 2023 by Michelle Way
Amazing I got a nail after dropping my daughter off at West Chester University. Panicked and hit Google maps which sent me to Tommy’s. They were quick and professional was literally 8 something in the morning on Presidents Day. Big shout out to Jamie and the rest of the team because of course I don’t know where my tire lock is ?. Phenomenal job and I will be back
