-
February 2024 by FRED FORD
They don't give the customers the necessary value and everything works very slowly
-
February 2024 by William Smith
TD west Chester branch are very helpful and nice staff.
-
December 2022 by Cyre Warren
I have been banking with Td Since they were Commerce Bank and I never experienced an issue like I did yesterday. I walked in to get my documents notarized and was denied all of my documents but 1 because the others didn't have a line. All we had to do was draw one however that wasn't all she started going through my documents and reading things of my personal documents which was an invasion of my privacy .To my knowledge a notary is supposed to scan through not read off. Last but not least I was asked why did I want one like seriously well to sum it up I went somewhere else and got it done with zero issues.
-
March 2022 by Sarah Harrell
Horrible waited for almost 10 minutes it wasn’t even busy here. You would think having money they serve you faster but in reality they don’t smh very disappointed and will be reporting them to my bankers.
-
February 2022 by Leila Maloney
Wonderful staff, and the best hours.
-
September 2021 by Dan Nestor
Achilles, Susan and Sandy are amazing. I came in to open a checking account for my 14 year old son 30 minutes before they closed. This was after another TD location told me they couldn’t do it because they were short staffed. Achilles patiently explained that it would take 30-40 minutes. Susan walked us through the set up process and Sandy showed my son how to use the ATM and do mobile deposits. They could not have been nicer or more professional. They went the extra mile and it was greatly appreciated. Well done!
-
July 2020 by chris cowan
Mary and the other lady in the drive through are very unsuitable and terribly slow. There is constant mistakes and the wait in line is not worth using this bank
-
February 2020 by A B
Unhelpful.
-
September 2019 by Gregory Martin
Why must the tellers always try to get me a credit card. I wish there was a way to put a no soliciting order on my account.
-
August 2019 by Kimberly Wible
Most incoconvenient bank EVER!
-
June 2019 by Matt Headley
Have a joint account here with my wife, very helpful staff, TD in general is a wonderful way to save and invest with their ameritrade partner.
-
April 2019 by Daryl Campbell
Stopped here today to cash a check that someone who has an account with this bank gave me. The lady at the counter told me it will cost me $7 fee because I don't have an account here. What a ripoff. It's NOT THEIR MONEY. Banks are getting more and more greedy!!!!!
-
March 2019 by Mark Lowery
This is a great TD branch. The team is always quick, thorough, and pleasant.
-
March 2019 by Marcus Staples
Store manager Rick investigated a problem with a deposited check and said it was all good but call back if the problem persists. The next day when it still didn't show, I called and left a message for him (he was unavailable), and never got a call back. Three days later I called again and said I get a call back or will go there in person. He called back within minutes, said he will check into it and call me back. Over 2 hours later I got a call from a teller named Ryan saying "Sorry,this is a brand new policy we have with checks, it will be another five days", and when I asked for Rick he said he was now off-site doing visits and unavailable until next week. End result is $245 in bank fees, lies, and no accountability from the staff. Never had this problem at TD Bank in Exton and after changing this year to this branch, have now had this problem twice in less than two months. Don't waste your time or money here, or think that the Branch Manager Rick cares or can take accountability without passing the buck.
-
January 2019 by Matt Videon
When I came in there was one person at the counter waiting on a customer and I was next in line. I waited for 10 minutes before I left. No one greeted me or acknowledged me the entire time I was there. I will never go to this bank again.
