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May 2024 by Pennie Simmons
See many people love this small cute store, but my experience was not so positive. I took my wedding ring of several decades ( that had a hand florentine cross hatched finish on a wide gold band ) in to this shop to get the diamond’s prongs rebuilt ( which had been done successfully there a few years before). While the florentine finish had become shinier over the years, it was still very visibly florentine and I loved it, reflecting the life that it had had. Stuart decided, without asking me, that while building up the prongs, he would totally polish the ring, removing the cross hatched hand florentine finish! I was shocked when his daughter pulled it out to give it to me. It didn’t look like my wedding ring any longer! Oh yes, it was beautiful, but was not MY ring because it was so shiny. And as I suspected, it subsequently started getting noticeable scratches on the wide band that look ugly. It looks like a scratched ring since the band is so wide.His daughter was apologetic and offered to have him re-florentine the ring, but at that point I didn’t trust what it would look like. He could not return it to the worn, slightly shiny yet florentine finish that did keep daily wear or scratches from being seen.A few years before when I was in the store he had been somewhat short with me when I asked a question. All of this together made me feel I couldn’t even try to explain what he had removed and trust that he could work on it.I know many love the store and I have family who got wedding rings there. But I felt I should share my experience as it still bothers me now 3-4 years later. Make sure you are very specific about what you want, or don’t want, done. I have had jewelers ask if I wanted rings polished, and he don’t so, so I didn’t expect it. It made me so sad. I don’t know how I was to know to tell him not to polish it when I wasn’t asking for that.I pause to give a lower review to a small business, and happy he made it through the pandemic, but wanted to let someone who might need to hear this know to be careful. I would have never expected he would polish out an obvious finish.Thanks for reading.
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April 2024 by PC Spider
Gentlemen who I spoke to (who I assumed to be the owner) was pretty rude and generally unlikable. Gave one word awnsers to my questions and seemed disinterested. Selection is limited, wouldn't recommend.
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March 2024 by Barbara N.
Beside all the glowing reviews for Stuart , which are true, he is also a wonderful asset to the community, doing numerous good works not associated with the jewelry business. His family must be so proud. Just a giving individual." Much appreciated. Thank you, Stuart!!!
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March 2024 by joseph cerrone
Can’t say enough about the family but that they are professional and have GREAT Customer service !!! The jewelry is different and elegant . You don’t really see family businesses like this anymore. Ty!!!!
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December 2023 by Fernanda Depaolantonio
Honest integrity patience and most of all does not push you to buy. The only place my husband and I go to. Also introduce my sister to them
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September 2023 by Ashlyn L. D'Andrea
This is a lovely family-owned business. They never accept payment when they clean my rings - I have tried! They are so kind and personable and their jewelry looks absolutely gorgeous, intricate, and of the highest quality!
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March 2023 by Claudia Weber
Love this jewelry store and the family business. Great service. Beautiful jewelry
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March 2023 by Sabrina Williams
he avoided questioning on his weight calculations from pennyweight to gram and only pay's about 55% of melt value. not a good place to sell.
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March 2023 by Rob Norkas
Sellers beware guy wants to pay $37 per pennyweight of 14 carat gold when the current going rate is $67
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March 2023 by Kelley Lock
Family owned and operated great experience thank you so much!
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January 2023 by Kasey Jarvis
Trust the positive reviews. They have very fair pricing and good customer service. They just resized a ring for me. When we determined together that I still need to go up a size, they stated that they would not charge to size it the second time. I would have happily paid since we couldn't have known this particular ring still wouldn't fit well. Will definitely be returning for purchases and repairs.
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December 2022 by PHB 392
Super nice people I recommend them!
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December 2022 by Joseph Majuri
Fantastic store. Very friendly, very nice jewelry. Highly recommend
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September 2021 by Liz Dougherty
Nice people, fair prices and great quality
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May 2021 by Anthony Sarmento
Thank you ! Nice honest jeweler!
