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April 2024 by Shay Karayanis
How the mighty fall. I'm genuinely sad giving this rating. I've been coming here for years, pre covid it was a great place with much seating and opportunity for meeting people. Even when they reduced the seating options, it was still a cool place to set up shop to work. Most of the workers are friendly and the drinks are usually well made.But what they've done with the store is just unfortunate. I don't know why they closed the Starbucks in town because the overcongestion was a direct result of that decision. No idea what's going on behind the scenes, it was said they'd be moving to have more space but instead we got this. No more coffee meetups and everyone's just visibly annoyed with the whole system and crazy wait times.Big thanks to all the staff who've been doing their best to keep this location going strong even with the awful corporate decisions.
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April 2024 by Maddy Morley
No good
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April 2024 by K S
Not a fan of this mobile order only store-no registers, no bathrooms, or tables. If your phone is dead-better luck next time. Took forever too.
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March 2024 by Stephanie Mitala
Starbucks has lost its luster. A turn away from their customer focused approach to connect with their customers and get to know everyone by name, they've turned into a mobile order (99%) store. I won't be back.
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March 2024 by Stephanie Weirich
Starbucks has lost its luster. A turn away from their customer focused approach to connect with their customers and get to know everyone by name, they've turned into a mobile order (99%) store. I won't be back.
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March 2024 by Mixhael Bonner
Great Starbucks compared to mostVegetarian options: Great options.Parking: Easy but small lot
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March 2024 by Uriel Knopf
NOT a fan of the "mobile first" style of Starbucks. Puts a bad taste in my mouth to be forced to use an app. I won't be coming back to this location.Staff was lovely, food was good, but I hate this set up. Please don't make this the Starbucks standard.
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March 2024 by Dan
If you’re going to streamline your store to essentially be mobile order only, then at least make sure you do your one thing correctly. Wait times are still crazy considering the employees only need to focus on making drinks here. Management needs to improve hiring. Employees were pumping out orders quickly but not quick enough to keep up with demand. The long wait times and subsequent congestion in the parking lot will be the downfall of this location.
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February 2024 by Malcolm King
Walked in for a cup of coffee Because there was a bunch of mobile orders in front of me ended up. Waiting about 25 to 30 minutes. Also keep in mind there was no one in the store besides me and the employees.And since they took away the seating, you're literally just standing around for 30 minutes uncomfortably close to strangers.
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February 2024 by Leonard Tehrani
No Seating, no lobby, just a pick up window. Seating and being able to meet busines friends were very important to us. Very low class and poor quality. Wendy's even looks better. Not worth the money. The location looks like a prison commissary. No staff or human interaction. Very dirty as well. Will not be returning to this restaurant.
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February 2024 by B W
Don’t like the new set up. They took my order to be nice since I didn’t know about the new mobile order design. I won’t be back.
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February 2024 by Roman H
The Starbucks on West Chester Pike in WC has no atmosphere. It’s now a mobile order walk in store. I went months ago not knowing the new order of business. I waited by the register for a long time with some other customer. Guy finally came out and warned us they are getting away from taking counter orders, took our order and we were put in que. Today I stood there… until I walked out.
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February 2024 by Sabrina Murphy
Echoing many other recent reviews. Service is so slow taking over 30 minutes for my one drink.
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January 2024 by Marco Morales
This location is now focused on app purchases, and not focused on walk in orders.The people are nice and trying hard, so let's give them credit.However, it's easy to see this location is about moving as many orders as possible with as few people as possible. If this is an experiment, count me out.No chairs, no tables, not a place to meet a friend.
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January 2024 by carl roccia
Pre-order app only store now, I'm done with Starbucks.
