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June 2024 by Zack Ellis
Terrible bank. The employees are constantly overwhelmed and lack the support they need. To add icing to the cake they don't think they need to be open for their customers on Saturdays. Please see the attached photo of me in line 6 people deep on Saturday at 11:30 a.m to use their ATM since PNC can't be bothered to staff this location on a Saturday. Guess who is open on Saturday ? The TD Bank of West Chester. Please make a guess where I'm headed next.
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September 2023 by Robert Sacks
Friendly Welcoming Informative Helpful and Knowledgeable
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October 2022 by PLP
Love this branch because Colin C. is so professional, patient and never makes us feel rushed when we have questions. Thank you Colin for always being happy to help with our banking questions.
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September 2022 by Scott L
Horrible branch. These people have no clue how to communicate with customers and let you sit with an empty place for a half hour... why? If you are forced to go to a PNC dont come here. Go down the road to Newtown Square, they seem to have their stuff together.
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March 2021 by Bobby Humphries
The gentleman (Joe?) who used to be at Santander got me to switch when I saw him here, fantastic service from him and everyone else at this branch!
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January 2021 by Ryane D
The staff is always so friendly and helpful.
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July 2019 by Leowill
Teller was very cold and passive aggressive. Wanted to sell me a credit card that I told her form the start that I wasn’t interested. She kept pushing even after I said no several times. Then became cold and didn’t want to help after that!
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July 2019 by Meghan Avellino
Customer service was awful and unprofessional… Employees seemed as though they were high or drunk and like they weren’t even sure of what they were doing. They were cursing and not even sitting up straight. Even accused me of being high. Not to mention this was the “branch manager”! Absolutely will not go back to this branch.
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March 2019 by Leowill .
Teller was very cold and passive aggressive. Wanted to sell me a credit card that I told her form the start that I wasn't interested. She kept pushing even after I said no several times. Then became cold and didn't want to help after that!
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December 2018 by Meghan McMahon
Customer service was awful and unprofessional… Employees seemed as though they were high or drunk and like they weren't even sure of what they were doing. They were cursing and not even sitting up straight. Even accused me of being high. Not to mention this was the “branch managerâ€! Absolutely will not go back to this branch.
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November 2017 by Donna Bonsall
This branch is completely incompetent and has no respect for their customer's time! Customer service is awful!
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July 2016 by brian haegele
I'm not going to drop large checks into an ATM. I want a teller.
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May 2016 by michael zeminski
Always 1 teller and 50 customers.
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May 2016 by Jonathan Price
Worst branch in the system. Can not stand the employees there. I drive an extra 3 miles away from my house to use a different branch because of the staff.
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March 2016 by Tom Johannesen
I've deposited using the ATM...prefer tellers, but you can go inside and request help if you like. The folks inside are always friendly and I haven't had any issues.