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December 2023 by Luca F.
I am thrilled to express my absolute satisfaction with Jonathan's Auto Outlet (JAO). Over the past year, I have had the pleasure of purchasing not one, but two cars from this exceptional establishment, and I couldn't be happier with the experiences I've had. The team at JAO goes above and beyond to ensure that every aspect of the car-buying process is seamless and enjoyable.What sets JAO apart is not just the quality of their vehicles, but the outstanding service they provide. Every time I've brought my cars in for service, the team has demonstrated a commitment to ensuring that I am treated right and back safely on the road as soon as possible. The level of professionalism and expertise displayed by the staff is truly commendable.I must also highlight the incredible ownership of Laura and Jonathan. These two individuals are not only experts in their field but also genuinely humble and pleasant to work with. Their dedication to fair and honest business practices is evident in every interaction. It's rare to find automotive professionals who prioritize integrity and customer satisfaction to this degree.Jonathan's Auto Outlet has won my loyalty through their outstanding vehicles, top-notch service, and the genuine care exhibited by the entire team there. If you're in search of a trustworthy and reliable automotive partner, look no further than JAO - they've earned my highest recommendation.
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October 2023 by Mazeltov
Buyers beware! The seller/dealership was not honest regarding the state of the car. It said "rust free" in the advertisement. Since we were out of state, the seller conducted a virtual inspection when we called the dealership, but he omitted any frame rust, despite our repeated requests and our knowledge that such situations are common for such vehicles. He assured us, though, that there is no rust. We sadly went ahead with the transaction nonetheless. After we received the car, we took it to our local dealership for an examination. They found that the rear chassis was completely rusted through and advised against towing or loading anything substantial there, along with the fact that both front wheel bearings urgently needed repair. Although we blame ourselves for not physically checking the car before buying, we have in the past bought cars from across states and had fantastic experiences with them because they exhibited higher levels of openness and honesty compared to this particular seller/dealership. The reason for the ranking of two stars is that we did get in touch with the seller/dealership after making several tries, and we did receive a small reimbursement from them for the repairs made to the car. I'm hoping this will benefit prospective customers and their anticipated interaction with this dealership.
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October 2023 by Mike Frazier
I’ve never run into a car dealer like Jonathan’s Auto Outlet, AKA D.A.R.E., on Boliver St in west Chester PA. They get A+++.My wife and I helped our granddaughter pick out a used 2004 Hyundai Elantra GLS with about 92000 miles. We saw the car online at the dealership. This was an as is sale, but came fully inspected with Jonathan’s promise the car would be in working condition coming off the lot. They also provided a 3rd party 90 day after market warranty on the power train.The list of issues we had with this car is extensive, and includes Transmission transaxle seal, radiator fan not running/ overheating, emissions evap leaks, canister and purge valve replaced, gas feed pipe corroded/replaced, many wiring and electrical issues and they replaced the PCM - twice! The first replacement PCM was defective and lit up the check engine light with no code at all. Hours were invested checking wiring and OHMing out the wiring harness, making many wiring repairs as they went. As quickly as one issue was resolved, another problem developed. There were issues so confounding that they booked a consult with Hyundai to help resolve them. Ultimately the consult wasn’t needed as they resolved the many wiring and other issues. While this was going on, they offered to take the car back and get our granddaughter into another car but she stuck with the Hyundai. Finally, after all repairs completed, the oil pressure sensor failed, so they ordered a replacement part from Hyundai. You can’t make it up! The amazing part of this outcome is that they took care of all this themselves, they didn’t charge us a thing. They just wanted to make sure that the car they sold us was right off the lot and that we were happy. John, Laura, JT (you’re the best man!), Brad and. every other person who worked on this car, Thank you! It’s been a pleasure working with people of such honesty and integrity! I recommend you to anyone who will listen!
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August 2023 by Robert Stone
Very positive experience at Jonathan's Auto Outlet. I find cars for my customers and I visit a lot of different businesses. Jonathan's is an impressive place for an independent. From my initial call, to my customer signing the documents on a good deal and nice car, Jonathan's was cooperative all the way through, and I'm pretty picky! Highly recommended!
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August 2023 by Paul Widmayer
I have known the family for years. First time I bought a car from them. The vehicle was old but every issue I had was addressed quickly and at no charge. I will highly recommend them for anyone in the market for a used vehicle. JT, did an excellent job and like every one else posted the whole gang is friendly. It does make a difference when you care about your customers.
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August 2023 by David Chend
Outstanding service!!! I've never had a car buying experience so smooth and painless. Before I picked up my new to me Honda Element they changed the oil, the final inspection They changed my my rear brakes in a matter of an hour with no extra charge. I feel I got a great deal and was taken care. Do yourself a favor and go see These folks!
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August 2023 by Alexzandra Moissinac
I had the best experience here! Everyone that helped me was super kind and answered all my questions and concerns right away. Of course when you’re purchasing a car you want to feel like you’re making the right decision and buying from Jonathan’s Auto Outlet was definitely the right choice! Thank you so much to everyone that helped me, especially Laura, JT and Jonathan!! I can’t thank you enough, everything was so easy and perfect!
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August 2023 by sophia howard
never in my wildest dreams did i think i would buy a car with so many problems. older cars come with flaws, but i have had this car for less than 4 months and i have had to take it to the shop 5 times. this dealership did a bare minimum inspection and didn’t fix multiple huge problems that i have now had to deal with on my own dime. one of these problems include something they claimed they “fixed,” only to come apart weeks later and result in me going somewhere else to get it properly done. the customer service isn’t terrible, but the way they are fixing these cars is not acceptable.
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June 2023 by SportsChick
I bought the 2008 GT Mitsubishi Eclipse Convertible Spider and I’m in love. My first convertible and real sports car. Was so surprised with how clean the car was considering the year of the car and how low the milage was. Only 22 thousand miles when I bought it! No rusty parts, either. As soon as I saw it, I knew I had to have it. Bought it in the beginning of April of 2023. The nicest car I’ve ever had. I’ve never loved a car so much.Thank you Jonathan’s Auto Outlet!
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June 2023 by Thomas Dougherty
The selection of used cars at Jonathan's Auto Outlet was very impressive. The staff was very knowledgeable and friendly which made my experience of buying my first car amazing. Great service Highly recommend
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June 2023 by Robert McGrew
Jonathan’s Auto Outlet exceeded my expectations by far. The most friendly, helpful, and caring shop around town. They really look out for your best interest. Thank you Jonathan and the team at DARE!
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May 2023 by Bri McGrew
Jonathan and his team helped me make the right choice of buying the perfect car for me. I’m a West Chester University student and I told them the base of what I wanted in a car. Jonathan’s Auto Outlet went above and beyond to make sure I had an amazing experience, and sold me a beautiful Honda Accord. Every service I’ve needed since has gone so smooth when handled by the team at DARE. I recommend to everyone- you will be in great hands. Friendly, welcoming, and VERY helpful!! Great, reasonable prices too!
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May 2023 by Katelyn Chick
I worked with Jonathan's Auto Outlet for consigning my Jeep Wrangler. The process was quick and easy. Jonathan and his staff were in contact with me throughout the entire process and they were able to get me top dollar for my car. A few months later I came back and purchased my Range Rover Sport from them. From the time I walked in to test drive the car to the day of delivery the staff was very friendly and accommodating. The car was detailed, inspected and came with a 90 Day Powertrain warranty which was a huge plus. The paperwork process was smooth and made the car buying experience very enjoyable. I will definitely be back for future purchases.
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May 2023 by Laser Frederick
Just bought my first car from John. Awesome low mileage Honda Accord. Told them my situation and how desperate I was for a car and they made it happen!! JAO for the win!
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March 2023 by Elise Frasch
Just bought my first car here (2005 Subaru legacy). I test drove a couple different cars, they had a ton in my price range. Everyone I talked to was super nice and they let me take it to my own mechanic to get it checked out before deciding if I wanted to buy it. Ended up getting a really good price on it cause they did a couple hundred dollars of repairs on it for no extra charge. Actually buying the car was pretty quick and easy. They had the car lifted up to show me the repairs first and I’m really happy with my car now.
