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December 2022 by Dan Baer
I contacted 5 Star for quotes on Homeowners, Auto and Umbrella when my current policies were up for renewal and Joe worked diligently to try and beat their rates.
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October 2022 by Larry P.
I recently decided to survey the insurance market for homeowners and auto coverage. We'd been with five points for several years. We found a more competitive coverage by ourselves and notified the firm that we would not renew with them. Subsequently, the owner accused me of lack of ethics for purchasing our insurance from one of his employees who had left his firm. I told the owner truthfully that I'd had no correspondence with his employee; he subsequently indicated I had lied to him. His approach to customer service was the primary reason why we decided to look elsewhere. Approach with care.
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September 2021 by robert swiger
Great place found me a policy 40 bucks cheaper.
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September 2021 by Larry J. Price (Spuds)
Joe Gaynor has been a steadying influence at this agency. He gives professional advice, quick service and competitive insurance pricing.
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April 2021 by Luke Jette
Joe Gaynor is my go to guy at 5 Points. He has always gotten me the best deals on my personal auto insurance, ever diligent in finding more ways to save me money for the duration of the policies. I love the fact I don't have to call around to multiple insurance companies, spending hours on the phone, hoping I'm getting the cheapest price. Joe takes out the guesswork and does all the legwork for me, making the entire process virtually effortless from start to finish. Providing prompt, personally tailored service for their clients, along with an unrivaled thoroughness, Mr. Gaynor and the team at Five Points Insurance are the epitome of professionals. I can't recommend them enough. Keep up the great work. Thanks!
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December 2020 by DEBBIE BEJZAK
Recently Joe reached out to me as my insurance was approaching renewal to let me know he found a better value for me. I was thrilled that the savings was substantial! It’s a comfort knowing that I’m receiving hands on service! Highly recommend Five Points!
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November 2020 by Matt Rankin
Joe was helpful, responsive, and got us great rates for our cars and home.
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January 2020 by Jay Kane
Joe was awesome and helped me save over $200 a month on my insurance and gey better coverage.
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September 2019 by Todd Hatton
I went in near closing time, because that's the only time I could go, to get fingerprinted. Joe was a lovely, beautiful man and helped me out right away. He was amazing! Too bad he's married.
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January 2019 by Harriet Laurin
They've been extremely good at helping me to keep my homeowners and insurance costs as low as possible while providing the coverages I need. They are very responsive to my questions, making changes to my insurance as needed, etc.
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September 2018 by James Danberg
I came here to get fingerprinted for Identgo. I don’t recommend Identgo. although if you need it, I imagine you don’t have much say in the matter. Indentgo apointments we’re backed up for 3 weeks at every location. Consequently there were about 10 people(myself included) who attempted to do a no apointment “walk in.” I don’t really recommend trying to do this. The apointments are scheduled every 20 mins and it takes 10-15 minutes to do one. It will probably take over an hour, and the people waiting are going to be rude and entitled about the fact that people who scheduled apointments 3 weeks ago get to go first.
But the two men on staff were very kind and professional. They worked well past closing time on a Friday in order to process my order(for which I believe they were getting about $3). They were knowledgeable about the process and even allowed me to use their personal laptop to resolve a problem with how indentgo had forwarded my information.
Truthfully, I don’t know much about their insurance business. But they carried themselves with integrity, charm, and aplomb.
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September 2018 by Wendy Ford
Joe went over the top to do my finger prints. His business clearly states you need and appt and he was prompt to help me when I arrived. Unfortunately a lady before me was quite rude to him because she thought she could just show up. I would consider using them for an insurance quote also! -K.Ford
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September 2018 by Susan Gregory
Great employees, fingerprint machine out of service, but not their fault.
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September 2018 by Liza Mendez
Customer service needs work.
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September 2018 by Jason Ksiazewski
I like the license plates.
