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August 2024 by Marchosias
I have the misfortune of having to deal with FedEx every day and I would advise anyone who cares about their shipment's handling never to use FedEx. 90% of our packages arrive looking like they went through a meat grinder. Their drivers can't decide whether to drop off at the front office or the warehouse (which should be obvious when they're delivering a bunch of skylights to a supply house).
Half the time the actual packing slip from the supplier has been ripped off or destroyed and it's a guessing game to find the purchase order to receive the material. If I could give negative stars I would.
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August 2024 by Roseann Burress
Called corporate office. Asked that package not be redelivered. Drove to pick it up only to find out for redelivery. Had to rush home to meet driver. Asked that I get a call when he was in the driveway. I didn't. The whole experience was beyond frustrating
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August 2024 by Carole Cancelmo
Finding a darn pouch and some supplies has become virtually impossible . I had to drive 12 minutes out of my way. UPS seems to be everywhere! FedEx made it a royal pain anymore... Definitely not convenient unless you're lucky enough to live near a store. They don't leave supplies in boxes any longer.
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July 2024 by Wendi Chapman
Friendly service but didn’t offer what I needed.
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February 2024 by Matt Palermo
Fast and friendly service. It's not the most obvious location. From the street it just looks like a non-customer distribution center. However there is a public to go in.
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February 2024 by Rob R
Friendly and quick staff!!
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October 2023 by Val Ward
Incredibly rude staff. They couldn't help me with my needs. No problem. When you, as a professional, make it a point to add " I won't print shipping labels for you either ". Wow. Went to USPS not one issue . Fed Ex your employees need a basic class in manners. After this experience I won't gi back to your Willowbrook location
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October 2023 by rah dir
Terrible customer service, was otp with Corporate and they CS agent told me that I was able to get my packages. However, the three workers behind the desk will not allow me or would not take my Passport or anything. I do not recommend.
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September 2023 by Carolina Mendes
Bad experience! It took them a long time to deliver my package even though I paid express shipping
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September 2023 by NicMarie Design
Quick customer service
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September 2023 by Ruthie Darlington
The service was wonderful.
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September 2023 by Leonel Parada
Excellent!
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August 2023 by Max Hernandez
Clarks made the process extremely easy sending packages. Awesome.
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July 2023 by Clayton Rubright
The people were reasonable when I talked with them but they were under staffed and when I got there, they said that I time sensitive package had been destroyed. I have to file claims. Try a different place to ship from.
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July 2023 by Charles D Murray
A job opportunity, it was ok
