“I want to give a huge shout out of thanks to DML for their help when I was in a bit of a bind a couple of weeks back. I was on my way to work when my car (2011 BMW 3-series) started overheating. Seeing the steam rising up from my hood, I knew I couldn't just keep driving. Fortunately, I was only blocks from DML, so plodded my way in bumper to bumper traffic up to their lot and pulled in. One of the mechanics came right out to me seeing the steam. We popped the hood and he confirmed his hunch of a split coolant line. They were completely booked up for the day, but offered to attempt to fit it in as soon as the next day if he could given their workload.
I told him I was coincidentally planning to bring it that same afternoon to a nearby import specialist for a completely unrelated repair (hello money pit). Knowing the short distance to the other mechanic, they said it would be safe to drive to the other mechanic once the car cooled down and was topped off. They asked me to hangout for a bit and after about 20 minutes, popped into the waiting room, told me they topped it off and to get moving ASAP because it was slowly leaking out - No charge! I hopped in and was on my way.
Fortunately, the stars aligned and the lights were green along my route, so I made it just as the temperature and steam started to rise again. So THANK YOU for the very kind gesture and free assistance - as a result, I’m scheduling my next routine maintenance with DML and look forward to the start of a long-term relationship with the shop.”
“Darshan was amazingly helpful and patient. I've been a Verizon customer for 17 years and switched. Darshan took care to help us get Verizon to unlock my husband's phone. He gave us tips to maximize our storage and battery life. Many thanks. PLUS better coverage at a lower price. Great T-Mobile store to use! Highly recommend.”
“Mike got my radio up and running on my Harley Davidson Ultra Classic CVO, and did it in my garage! Great service,knowledgeable, and professional. Highly recommended.”
“Edison and Brittaney took great care of my mom and I. They transferred everything to my new phone and transferred my moms stuff to her new tablet. We left very happy ?!”
“No 7-11 is perfect but by far this is the best one in this area. It by far offers the most Food & Beverage Amongst the many other stores in the area. Gas is usually affordable but everyone always has their cheaper spot. Thanks to the workers in this store who have been very nice.”
“CJ at T-mobile west chester was AMAZING!!! His customer service is impeccable along with his knowledge of devices and billing. We received 2 new phones and are going to be paying SIGNIFICANTLY LESS on our monthly bill!!! Thank you CJ for all your hard work ??”
Open 24 hours
200 S High St, West Chester“Alright the folks that work here are so beyond kind. I’m a regular, and they have helped me so many times finding things. Always so friendly and kind. I just had another excellent customer service experience, thank you!”
“Becca was the epitome of great customer service. I came in because my phone was broken and she was able to work with me and find an AMAZING deal for my new phone. If you go there , I highly recommend getting her assistance!! Will definitely be coming back to her :)!!!”