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April 2024 by Just Me
Person at counter was way more helpful and knowledgeable about my problem than Pharmacist. Took time explainin, referring to a product that worked great! Overall this CVS Sucks! Thank you young lady!
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January 2024 by Todd Rowe
Have given this pharmacy so many chances to get their act together and finally decided to just go down the road to the one in Exton across from Whole Foods. Do yourself a favor and do the same.
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January 2024 by Mona Botros
Poor customer service. Pharmacists don’t answer the phone and it goes to voice.Pharmacist canceled my prescription refill without notifying me.
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January 2024 by Mabel S.
Nasty attitude in the Pharmacy Trying to find another place Manager has no manners and is very rude..
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January 2024 by Lisa T.
One employee was too busy to help me find items. She just told me the aisle but didn't get up to help me find these products. I asked another employee to help and he walked around with me, locating items. But he showed no expression. A little strange. And they were also low in stock. If you want good service, don't go here.
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September 2023 by Daniel W.
I was gonna write a detailed review and tell about my most recent bad experiences at this CVS (there have been several). But I see everyone already beat me to that. So I'll just save time by saying ... avoid frustrating yourself and don't shop here. Hopefully, in time it closes and is replaced by a business that serves the community better.
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July 2023 by Evan
Kind staff. Significant improvement from a year ago
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March 2023 by Google User
Overpriced..pharmacy is the worst.Employees are polite
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February 2023 by Katy T
What is the point of getting a job in CUSTOMER SERVICE if you treat customers like an inconvenience, give them the wrong information, and frankly refuse to help them.I have had 3 separate extremely negative experiences with 3 different cvs locations.All people need sometimes is a little compassion and someone who is willing to help. Not much to ask for but for the employees at CVS, apparently it is.What a disappointment and a shame.
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February 2023 by nagendra kumar nerella
Pharmacy is awful.Pharmacist is very rude and lazy.They close the drive thru 30 mins before closing time .
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February 2023 by Anne K. T (Katy)
What is the point of getting a job in CUSTOMER SERVICE if you treat customers like an inconvenience, give them the wrong information, and frankly refuse to help them.I have had 3 separate extremely negative experiences with 3 different cvs locations.All people need sometimes is a little compassion and someone who is willing to help. Not much to ask for but for the employees at CVS, apparently it is.What a disappointment and a shame.
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December 2022 by Sean Legg
CVS customer for years in Phoenixville, but used this location for my daughter at WCU. Awful! Prescription was called in from Dr last Tuesday. My wife goes to pick up and gets told “we can not fill…issue with provider”. When she asks what that means, the pharmacist just reiterated his unhelpful statement. I call and speak to a different pharmacist and she says “we can’t fill it because you have no refills”. My daughter confirms with her doctor that the prescription was sent and calls CVS back…and finds out it is there ready for pickup! Can not believe two CVS’ers got it so wrong before a third got it right. I should have respected the 2 star rating for this place.
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November 2022 by Neha Rakshit
This CVS pharmacy is AWFUL. Nobody pick Call, quite late response. My doctor submitted my prescription and pharmacist didn’t know the transfer Process. Almost a week now no response.
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October 2022 by Nicole M
10+++++ stars for Walle the pharmacist. Walle looked for my script and took the time to go through his voicemail when they were very busy. My doctor managed to send my scripts to a Walgreens in west Chester. Walle transferred my scripts to this store to fill.People need to learn to be patient. There are two people in the pharmacy working currently, the pharmacist and a guy who started today.
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July 2022 by Mike Jones
There pharmacy is under staffed and horrible customer service. Now they close early or just don’t open. This is the worst CVS. Move your medication to another pharmacy!
