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February 2024 by Rory Hotchkiss
I will be doing more business with this company. Great customer service! Great prices, and fast shipping. Alex reallt went out of his way for me. If looking for any aftermarket performance part's. This is the place to go. Thanks again for the quick response, answering all my questions.
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February 2024 by Emily Cunha
I can't say enough about the customer service of CSP. When contacted with a question before even placing an order, Alex was in touch within an hour (during work hours, of course!). And more than that, the replies to my questions kept coming - no ghosting after the initial response like some other companies will do. Alex and CSP have gone above and beyond to make sure my order process went smoothly, my questions were answered, and information was given of what to expect for how the order would be processed. When making a large purchase, this kind of amazing customer service puts ones mind at ease that you've chosen the right company and that you are valued as a customer. Thank you CSP (and Alex)! Now the hard part ... waiting for the go-fast parts to arrive ...
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February 2024 by Richard Garringer
Such fast, great customer service, these guys pulled some strings and got my exhaust to me fast after contacting them about a partially shipped order… boom! No problem!Will be a return customer for sure!!
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February 2024 by Ronnie Osborne
Great place to do business with best price i found anywhere and was very quick to respond and resolve slight issue and get me what i needed shipped to me!! Very fast shipping and definitely will be doing business here in the future!!
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February 2024 by Nathan Basinger
Their customer service is exceptional. When a part I ordered was defective, Jarrod was there helping me every step of the way. I wish every company cared about their customers this much.
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January 2024 by richard lista
Great response/work time in regards to requesting info and ordering a part. Asked if they had a specific part in stock and if they could ship it out asap. Alex from CSP racing helped me with my questions and needs and got my order shipped out the same day just a few hours after placing order. Great prices, great service, and hope to do business with you guys again soon. Definitely recommend ordering parts from CSP and if you have any questions just shoot them an email and they’ll get back to you asap. Thank you guys again for the great service.
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January 2024 by Christian Fears
Top notch customer service, good prices on parts, clear communication, etc….
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January 2024 by William Murad
Great customer service! Good selection of parts. Will order again!
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January 2024 by MobileTec Jay
This is a review for their online store. I placed an order for a radiator kit for my car. It said it was in stock. I called the next day to see if it was close by so I could just pick it up at there location. They told me it was coming from there distributor. Turns out it was not in stock and came directly from a Mishimoto wear house in NV. The kit didn’t fit my car due to the supplied hoses not being the correct diameter. I had no choice but to buy a cheap radiator from Advance so I could get to work the next day. I contacted them about the return and was given instructions on how to install the hoses on the radiator. I’ve been working on cars for close to 20 years and professionally for 15. I think I know how to install a radiator and how to heat up under size hoses to stretch them out to fit. After 2 hours of using a heat gun, oven mitt and a second set of hands prying the hose open I gave up. They deem that there was nothing wrong and it fell under there standard return policy which clearly states a max of 10% restocking fee. I get a RMA and get told it was actually a special order and the fee is now 18%. At the time of ordering it said nothing about it being a special order. After a week going back and forth I’ve just decided to keep the kit and sell it myself because after they take 18% plus my shipping cost to Mishimoto (not CSP) I would only get half of my money back. I could go further into detail on the emails but I feel I have already wasted enough of my time dealing with them and this review. First and last time I will do business with this place.
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January 2024 by chase conner
Great customer service during and after sale!
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January 2024 by M H
Absolutely one of the BEST experiences I have ever had with a company, their overall service and the friendliness of their staff. I ordered a helmet that ended up being an incorrect size. My situation was a bit out of the ordinary but I reached out, explained the details and they were empathetic and helped me every step of the way to get it corrected and to my satisfaction! I can only speak for my experience but I can tell you that Jarrod and Alex both went above and beyond! Bravo Gents!! Thank you again!!
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January 2024 by Brandon Walls
-First time customer-I was in the market for brake rotors, I called to make an inquiry of inventory for a full set of DBA 4000 series T3 rotors. My wait time from calling was about 2 minutes. I was greeted with a very friend agent, and as I was speaking with him he was VERY knowledgeable and reassuring they would fit nicely on my CTSV. I then made my purchase online on their website.(which was very easy to navigate might I add). I got confirmation email, then a 2nd email in less than 24 hours with confirmation of “shipped” with tracking number. So from purchased to delivery your talking 4 days, talk about CUSTOMER SERVICE ?.It’s 5 star service to me, I spend THOUSANDS on car parts and still do at many different shops in this country, CSP RACING Is now top of my list for future need for my Cadillac CTSV!Thank you guys!
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January 2024 by Dave C
44 hours is how long it took for my supercharger to get here from CSP. Talk about fast shipping!! They said they would get it right out and they did within hours! Nice job guys! Thank You!
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January 2024 by Tim Rider
Very talented and accommodating for my needs I really appreciate there concern in settling every matter that I had
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January 2024 by Ja B
Top notch company, I had never heard of them but I ordered some lights for a Christmas gift directly from the manufacturer and after 2 weeks and taking my money they told me they would ship mid January. I did a quick search and saw CSP had them in stock so I emailed and Alex promptly responded and told me they were in stock, I ordered them and received them the next day! I would definitely buy from them again. Thank you CSP!
