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November 2023 by a shapansky
Bought a new and fixed my old - great shop!
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October 2023 by Dee mcm
Wonderful experience...my 30yr old Electrolux was fixed and works better than ever. Cost effective and very dependable. Brenda does the work herself w a smile and is sooo efficient!! Can't recommend her enough!!
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August 2023 by Andrea Whitenite
Brenda is an expert! She has hard to find replacement parts & her prices are low...I buy everything vacuum/shampooer here
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December 2022 by Suzanne Williamson
Rude,NOT ! You have to learn how to bring a smile to Brenda’s Hubby,I get the biggest kick out of the guy AND SERVICE IS ABSOLUTELY EXCELLENT,every time I use them ,that’s often four or five times a year
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December 2022 by Adriana Resillas
Always great service
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December 2022 by Heather DiGregorio
We had a cord issue on our older shark vacuum, which we love, Brenda knew the problem right away and within one day of dropping it off the cord was fixed and vacuum is working great!
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December 2022 by Tom V.
We've used Brenda' Vac Shop for repairs a number of times over the years but this last round makes me wonder whether we'll go back.I dropped off a Dyson last Saturday because we were getting a burning smell. I noticed a paper on the counter that due to increased bank servicing charges, there would be a 4% discount for payment by cash or check. Brenda called me midweek to say the vacuum was ready and said there would be a 4% discount if I paid in cash or by check.I went back today to pick up our machine and gave the rather churlish man at the counter $90.00 cash for the $89.99 charge. He gave me a penny back. I asked about the discount for cash. He said there's no discount, I said that Brenda had mentioned it in her message, and he replied, "There's never been a discount." Since he had also been difficult when I dropped it off, acting as though I was interfering with something more important he wanted to do, I didn't think it was worth arguing with him and left.
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December 2021 by G Anderson
Top Notch❗️Hi End selection of Vacs. It’s so refreshing to see “MomNPop” Shops around carrying TopQuality products -
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December 2021 by Jim B.
Brought our Shark into Brenda's on a Monday, not only was it fixed and a very reasonable cost, but got a call it was repaired by the end of the week! Can't say enough great things about this service/repair center. Have been there a few times over the 29 years we have lived in the West Chester area, and they have always been pleasant, reasonable and quick, so unlike many other companies these days. Not only quick, great service but good supply of many brands for all kinds of parts, especially the cleaner bags for those who need them. Brenda herself stills runs the company and always so nice to her customers. In the times we now live, it's nice to know there is still company like her's, who is pleasant to deal with, appreciate your business who is fair and honest! Would highly recommend Brenda's for any type of vacuum repair and/ or replacement parts.Jim, West Chester
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December 2020 by Ben Bayliss
I've been doing business with Brenda for 25 years, and have never had a bad experience. This is a " Mom - and - Pop " business that has managed to STAY in business in spite of big box stores opening up all over , and unscrupulous landlords. I will continue to buy from them as long as they are open for business.
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December 2020 by Brandon Barker
She found exactly what I needed and was extremely friendly. Not sure why people are saying she is expensive. Matched, trimmed, and cut the exact parts I needed. Would recommend!!
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December 2019 by M R
Fast service
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December 2018 by Ryan Buchmann
Over priced....
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December 2015 by Jerry Frazee
Extremely rude and way OVERPRICED! Drove from Kennett Square to buy a filter for a Kenmore canister since Sears was out of stock. They wanted $15.95 for a $2.00 filter. The rude clerk stated "We are not Sears, take it or leave it." I left it and ordered from Sears. Received in two days for $2.00 plus $3.75 shipping. I would never shop in this location again.
