Extra Space Storage on 200 King Rd in West Chester, PA offers a large selection of storage units, including drive-up access, climate controlled, and non-climate controlled options. The facility is known for its exceptional security, electronic gate access, and manager living on site. It features convenient freeway access, wide drive aisles, parking spaces, and is a solar site. Vehicles are allowed in drive-up units, deliveries are accepted, and the location is ADA compliant. Customers consistently report an amazing customer service experience, describing the staff as always friendly, very helpful, professional, and pleasant. The staff is commended for being understanding, available, prompt, and very responsive, helping clients rent the right space for a friendly budget and working with them on rates. The place is very clean and always easy to get into, with lockers described as clean, dry, and easily accessible. The whole process is noted as super easy and hassle-free, with the facility making life more convenient, manageable, and easy. Many customers have enjoyed their experience for years, calling it the absolute best storage experience they have ever received.
The staff is friendly and accommodating. The facility is in a good area with easy to access (as customers) units. The process to sign up and get the unit we needed was easy and quick. The staff are approachable and desire to work with their customers. Highly recommend.
December 2025
Need to rent space! Look no further. The customer service experience is amazing. Bill exceeded helping me. Explained the services and options available and helped me with renting the right space and at a friendly budget. Thank you. Michelle
November 2025
They are always friendly and very helpful. Place is very clean and always easy to get into. I have been a customer for 4 years about and I have enjoyed my experience with them. If I have any issues Tony and Bill have worked with me and helped me. They are great at customer service and support. Thank you 😊
