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October 2023 by MJ Pyskaty
I’m very happy with my first and recent experience at Bimmerworks. I brought my 2015 650i in for transmission, front diff, rear diff and transfer case fluid changes as well as a state inspection. They gave me a report with pictures of things that needed attention, as well as a vibration they felt while test driving, and a rear directional tire mounted backwards. I was aware of the vibration but didn’t bother mentioning it because with my prior experience with bringing my vehicles in for service, any vibration I had mentioned was always replied with “we can’t feel any vibration” lol. So I was very pleased that they mentioned this and provided pictures of the rear diff mounts that were broken/worn as well as the rubber flex disc “Guibo” was worn in the rear. These repairs made my car so much more fun to drive and feels like a BMW should feel like on back road driving. Thank you so much!
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October 2023 by Miles M
I paid Bimmerworks a fair price for a pre purchase inspection on my F36 440i and I received a comprehensively detailed report of the condition of the vehicle in a clear, organized format. After the inspection was done, Greg from Bimmerworks gave me a call, and we discussed the severity of the issues that came up at length. Greg was not only extremely informative and knowledgeable on the nuances of the vehicle, but he was also very pleasant to speak with, and seemed like a nice guy. I would go out of my way to take my car to Bimmerworks simply due to the level of customer service delivered.
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October 2023 by Alexander Wysocki
As a relatively new customer at Bimmerworks, I have quickly come to have complete confidence in their diagnostics, repairs, maintenance and honesty. They will never push you to have work done and lay out very honestly what needs to be prioritized and what can reasonably be put off for later. I went there on the recommendation of a friend and echo his high praise for the quality of work at Bimmerworks.Services: Air & cabin filter replacement
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October 2023 by Nicole M
Steve is very passionate about what he does and really cares for your car. He can remember every detail about my car whenever I bring it in without even having to look it up in a computer! I trust Steve to always make sound decisions for my car and wallet.Service: Brakes
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October 2023 by Christopher Zamores
Thanks to the people at BimmerWorks! My Mini is back on the road . Came in for the first time , didn’t know what to expect. It’s nice how they send you a multi point inspection though the phone. Makes it easier to understand what’s going on with the vehicle.Service: Electrical repair
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September 2023 by Tracy Baer
My experience at Bimmerworks was fantastic! I had the 20K service and State inspection completed on our Porsche Macon S. Arlene was super professional, knowledgeable and considerate over the phone and in person! The facility is clean and comfortable, as I waited for my service to be completed. I got to meet Steve, the owner, as well and he was friendly and personable! We will be back for future services!Services: Vehicle Inspection
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August 2023 by Ethan Moyer
Was nervous sending my car to a shop as I enjoy working on it, but I was stumped and hoping it would be easier. Had my car towed in, and was terrified as I didn’t want to be just throwing parts and money at the problem. It was diagnosed as having a bad high pressure fuel pump. I informed them I had tried a used on, and it didn’t change anything. Eventually I agreed that the used one might be bad, and approved them installing a new pump. It took them over a week due to a holiday. Which is no problem at all. After installing the new high pressure fuel pump they informed me it was something else. I approved further diagnosis, and they figured out that it was the oil/vacuum pump drive gear wasn’t properly installed when the crank hub was replaced. I asked what they recommended be done, and was told it needed a new engine. I decided that it wasn’t worth it, and I could probably save the engine myself… seeing I knew what was wrong. Got it towed home and started tearing it apart again. Replaced the crank hub and gears. While I was taking it apart I found that the cover I was charged for wasn’t installed or given to me. No problem, I called and they found it in their spare parts bin. Picked it up and got most of it back together only to realize I hadn’t gotten all the pulleys for my serpentine belt tensioner. After getting everything back together with a new serpentine belt tensioner. I tried to start it… and nothing. I scanned the car and it showed a crankshaft position code. Went to check the connection as I’d just replaced the sensor before sending it to the shop. Turned out that they’d damaged the connector and actually broken it in half. Which is confusing to to me as it shouldn’t have been touched for the high pressure fuel pump replacement. As well as leaving lower cushion of the rear seats undone. I called them again and we played a little dance of missing each others calls. Until finally I was called back by the receptionist and told that Steve was on vacation that week and would be told I called. Assuring me that I would get a call from them the next week. Currently it’s August 28th and the last time I ever got anything from Steve was on July 17th. Yes, I should’ve called sooner… just thought they wouldn’t need a reminder.Service: Auto engine diagnostic
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August 2023 by Thimmaiah Monnanda
My experience with Bimmerworks has been amazing so far. Best thing about them is they are honest and doesn’t try to unnecessarily ‘sell’. They explain the issues, workarounds and solutions and let us make the decisions. Steve is an expert and absolutely knows what he is doing/talking. Arlene at the front desk is awesome; prompt, responsive, quick and is more technical about cars than any front desk person I have seen.
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August 2023 by Evan Jones
Steve and the team at Bimmerworks are a top notch shop. I’ve been taking my 2 cars here for about 10 years and I’d wholeheartedly recommend them. I have a BMW from the 80s that I know can be a pain for some shops to work on, but Bimmerworks has always come through for me. I’ve even swapped out the engine and transmission and I’ve loved the car even more. Bimmerworks is transparent with their pricing and gives me a heads up on future service I’ll need. These guys are great, easy 5 star review.
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August 2023 by William Rivera
I brought my 2014 BMW 428i xdrive in for a CEL. They diagnosed it quickly and were very thorough. I was very happy with the service I received. I currently own three BMWs, and will be a returning customer! I highly recommend Bimmerworks!Services: Electrical repair
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August 2023 by Rebecca Mountain
Consistently professional, deliver services on time, technicians explain things well. Best office manager in the business- Arlene is the best first and last contact at the front desk and on the phone - hang onto her! She’s one of your best assets.Services: Air & cabin filter replacement
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August 2023 by Mike D.
Great experience. Very thorough. High quality work. Definitely recommend. The entire staff was great to work with.
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July 2023 by Constance McEvoy
Bought my darling mini Silver Belle second hand from Bimmerworks two years ago and it has been lovingly serviced since, including doing annoying things like setting my radio to my preferred station without pointing out I could do that myself. Car comes back running well and nicely cleaned too!Services: Air & cabin filter replacement
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July 2023 by Marty Nash
Very happy with my first visit for my 2016X3. The staff was very attentive to my time sensitivity. Greg was especially helpful in getting the job done. I was very pleased with the detailed report of my car's needs and received a quote promptly.I will be using Bimmerworks going forward....a much better personal experience than I ever had with my selling dealer.Services: Air & cabin filter replacement
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June 2023 by R. Desiderio
We have used this shop for over a decade and would continue had our bmws lived to tell about them. The owner is always honest and fair with repair pricing. While these mechanics don’t always have happy news to share about diagnosis and out of pocket expenses, they always promptly estimate repair costs and set realistic expectations of when repairs will be completed. Highly recommend these mechanics for all BMW needs. We received news of our X5’s hospice needs which we gladly declined as her engine is failing her and the repairs are now more costly than she’s worth. It was a good 10 year run for this SUV. Nice to review honest mechanics!
