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November 2023 by Will T.V.
Being a Benchmark Credit Union member is talking about of the easy ways to find help and financial guidance when you need a new car or buy a home. Happy to be a member.
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August 2023 by Rosemarie Mizia
I have been a very satisfied and consequently loyal member of Benchmark for about 25 years. I have always been pleased with their service and products so much so that I have not used a bank for many many years. The services they offer are better than almost any bank and I can usually manage to avoid routine fees.
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April 2023 by Adam Fisher
Pros: Friendly and helpful employees, sense of community, vigilance in protecting members against fraud, willing to work with you personallyCons: Interest rates could be more competitive, overdrafts and other fees are high
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November 2022 by Harriette Hubbard
As a BFCU member for many, many years and used practically all the services they offer, I've found the service to be outstanding in every instance. I appreciate the cautionary information in this message; it's made me rethink bill paying with checks.
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October 2022 by Marianne Calilhanna
The customer service is top notch! Communicative, effective, and simply nice. Thank you Benchmark Federal Credit Union.
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July 2022 by Diane Antonio
I’ve been using Benchmark Federal Credit Union since the early 2000s and absolutely hands down the best! Not to mention their amazing customer service where you can actually get a person on the phone and if they can’t help you, you can bet they’ll get someone who can and pretty quickly.
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May 2022 by Steven Costa
Benchmark has always provided professional and quality services for both our Corporate and Personal needs
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February 2022 by Amy Jo Hartstern
Amazing customer service for a new auto loan. Suzanne made the process very fast and easy over e-mail. I could even pick up the check through the drive through (although they offer overnight mail services). So much easier working with her than even the dealer - and the rate was by far the best I saw and half of the dealer promotional financing.
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August 2021 by Rosa Suarez
The folks at the Starr Street location in Phoenixville are best in class! It has been so wonderful getting to know them over these many years (more than 20 since my Wyeth days!) Thank you for providing outstanding banking and customer service to all customers!
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August 2021 by Tim Darragh
The loan department was very helpful when I had questions about my car loan. They took the time to answer my questions and also informed me that I needed to update my address, since I had moved. Thank you for the excellent service
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August 2021 by Rosanna Shayeghi
Have been a member for over 30 years! Personable, friendly staff. Accuracy and Privacy are important to them. Helpful and knowledgeable. Great products offered!
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August 2021 by Maux F
My favorite branch is on Mc Daniel Dr, West Chester, PA. The women there are ALL super helpful, knowledgeable and friendly. You know, that high quality service from a person snd not technology. I just called today and spoke to Faye regarding an auto loan. She made me feel very relaxed as I haven’t had a car loan payment in years!!!! Thank you, ladies. Good job!
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August 2021 by Sharon Garcia
I have only been there a few times, but dealt with personnel on phone and they are always helpful and accommodating. They go out of their way to give real personal service.! I visit the branch in West Chester.
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August 2021 by michele trdina
We have been BFCU customers for 25 years. I thought when we moved out of state I should probably close the account and pick something local. When I called them to do this, they urged me not to close because of all the credit union benefits we'd miss out on. Boy were they right. They have been so helpful over the years without me ever having to step foot in a building. Thanks for the great service BFCU!
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August 2021 by Mark Yoder
I love the team at Benchmark Federal Credit Union. We have moved all of our financial needs to Benchmark. Not only do they provide us great rates but they are truly a pleasure to work with and work hard to answer any questions we have.
