-
November 2023 by Ryan Davidson
Came out on short notice and very timely. Friendly and knowledgeableService: Heating system repair
-
September 2023 by Andrew Harrison
First time using Aire Serve and was very pleased! Our air handler started making some odd noise and burnt smell, which I suspected was the blower motor. They were able to come out, perform diagnosis (confirmed blower motor), and repair all in the same day I called. Very friendly & pleasant to work with and price was very reasonable. Highly recommend!
-
July 2023 by l p
Grab them when you can!! Sean & his team are the best!! Full HVAC replacement in May and the experience couldn't have gone better. I was so nervous so I did a lot of research before calling.Initial consult visit was comfortable and aligned with all of my research, professional during and after install, office team is the same. I highly recommend them and have signed on for continuing service and all of my HVAC needs.Service: Installation
-
January 2023 by Mary Urbanovich
This company is absolutely amazing! We are so incredibly pleased with all their hard work and dedication. They go above and beyond when it comes to customer service and satisfaction. Sean, his son, and the other worker( don’t remember his name) came to fix our 30 year HVAC unit. They were honest, fair and committed to doing all they could. They didn’t try to up sell or talk us into anything. We ended up getting a new unit because it made the most sense, but they honestly didn’t push anything. They really want their customers to be happy and comfortable. We HIGHLY RECOMMEND them. Trust me you will NEVER be sorry for having called themService: HVAC system maintenance
-
January 2023 by Kimberly Burke
Sean and Kyle were great! Very knowledgeable and explained why my system wasn’t running properly. I will definitely be using them for all future maintenance and repairs.Service: HVAC system repair
-
January 2023 by Mark Urbanovich
Your representative was very knowledgeable, he made sure all my questions were answered, he then quickly and efficiently installed a new heating and air conditioning system, made sure all was working properly and went over all aspects of its operation with me, then he cleaned up the area , made it less cluttered then before, I would recommend your company and representative to everyoneThank you Mark UrbanovichServices: Install AC
-
January 2023 by Matt Allgaier
Great company to deal with and the technician Greg was very friendly and kept me well informed. Highly recommendService: Heating system maintenance
-
December 2022 by Vincent DiNardo
The technician Gregg came out with a part we thought was the issperiod if the more analysis it was decided that the bad part which was very expensive was not the issue so We decided to let the heater run and if it has issues again he will come out and run a fresh new set of diagnostics. They refunded the money for the part right away and I was very thankful that they just didn't put the part in any way very professionalServices: Heating system maintenance
-
October 2022 by Elizabeth Styer
The techs were very knowledgeable and courteous during the visit. I will definitely use them in the future.Service: Heating system maintenance
-
September 2022 by Nicole Harper
Air Serv of West Chester is professional and personal. We have appreciated their quick responses to issues and friendly service. I would highly recommend them for your HVAC needs. We have been using them for many years now and have never had a bad encounter with them. They are prompt and knowledgeable. We are thankful to have found them.
-
September 2022 by Celia J.
My calls with Aire Serv of West Chester were very good, the woman who talked to be was very very nice and patient. She answered all my questions and went out of her way to give me as much info as possible. I had one service guy come out and meet with my son while I was at work and he let us know our unit was extremely dirty and needed to be cleaned. He told me the unit would be taken out and taken downstairs ( I am on a second floor condo) and cleaned. I made an appointment two weeks from that date so I could be there for that. Apparently the guy who came out to look at my unit was no longer with the company. A young man and another guy came out to clean my unit. The older gentleman was totally rude and combative-- telling me they were not moving the unit and not taking it downstairs. I was like "ok" I am just letting you know what the other guy told me. This guy says, " do you want your unit cleaned or what!!???" We had another discussion about accessing water to clean the unit. I had called the company the day before and spoke to the same woman and let her know the hose hook up was down below and in the front, my unit is upstairs and towards the back. This older guy started to get an attitude about the water and I told him that I spoke to someone in his office the day before and told her the whole set up here. I did not appreciate how rude this guy was. Totally not necessary and I felt like he was trying to intimidate me. I knew right away he would never speak to a male homeowner like he spoke to me.
-
August 2022 by Tracey T.
Sean was fantastic! So informative, efficient and friendly! We will be calling him from now on for all our HVAC needs. Thanks Sean!!!
-
July 2022 by Cindy D.
Our AC died during a heat wave. We called a few AC companies. Some never even returned our call. Another company came out and told us our AC's compressor was dead and then gave us an astronomical cost for replacement. They were likely looking to capitalize on our desperate situation. We were very frustrated so I asked my friends for referrals and AireServ was referred several times. Sean came out within an hour or so of us calling and told us our AC was not dead but it was the capacitor. He had us up and running right away. Since the system is 23+ years old we are getting estimates for full replacement. During this process I even had a competitor to AireServ say that Sean is the best. Literally the competition recommended him! Do yourself a favor. Don't waste your time calling anyone else but AireServ.
-
June 2022 by Joe Feret
Aire Serv provided annual maintenance on my A/C system and as usual it was done professionally and completely.After the maintenance was completed, I was told that my young 5 yr old unit needed cleaning. The work was estimated to take 3 hours and could be com;eted that same day as the effort was mostly manual labor, but the cost estimate was $720 which I felt was excessive and unreasonable since that related to paying the manual labor cost at over $200 per hr to do the job. Obviously, I rejected having the job done that day and don't expect to have Aire Serv do the process in the future.Service: A/C system repair
-
June 2022 by Bruce Phillips
Greg was on time and did a great job cleaning dryer vent
